Overview
We are seeking a dedicated and organized Patient Service Coordinator to join our medical office team. The ideal candidate will play a crucial role in managing patient appointments, ensuring smooth operations, and providing exceptional customer service. This position requires a strong understanding of health information management and medical terminology, along with proficiency in relevant systems.
Responsibilities
- Assist with Front Desk Check In/Check Out
- Schedule and confirm patient appointments while managing the calendar efficiently.
- Handle incoming calls and inquiries with professionalism, providing excellent customer service.
- Maintain accurate patient records and ensure compliance with health information management standards.
- Utilize eClinical Works and other systems to manage appointment data and patient information effectively.
- Assist in coding processes, including ICD-10 for accurate billing and insurance claims.
- Collaborate with medical staff to streamline appointment processes and improve patient flow.
- Provide administrative support by preparing necessary documentation for patient visits.
- Stay updated on Medicaid, Medicare guidelines and other relevant regulations to assist patients appropriately.
Experience
- Previous experience in a medical office setting is preferred, showcasing familiarity with health information management and medical terminology.
- Proficiency in using eClinicalWorks or similar systems is highly desirable.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Knowledge of coding practices, particularly ICD-10, is a plus.
- A background in medical administrative support will be beneficial for this role.
If you are passionate about healthcare and possess the skills necessary to excel as an Patient Service Coordinator, we encourage you to apply and become an integral part of our team dedicated to providing outstanding patient care. A drug screen and background check is required.
Pay: $18.00 - $20.00 per hour
Expected hours: 20.0 – 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Medical office: 1 year (Preferred)
Language:
- Fluent English (Required)
- Spanish (Preferred)
Shift availability:
Ability to Commute:
- Sandy Springs, GA 30342 (Required)
Willingness to travel:
Work Location: In person
