NOW HIRING
Be the person our clients can't imagine working without.
We're looking for you.
At Greenlink HCM, our clients don't just get software - they get a partner who shows up, solves problems, and makes payroll feel effortless. That partner is our HCM Client Success Specialist.
Gilbert, AZ · In-office · Full-time · iSolved platform
"We put trust over transaction - in how we serve clients, and in how we grow our team."
Greenlink HCM, core mission
WHY THIS ROLE IS DIFFERENT
You're not a ticket-closer. You're a relationship-builder who happens to be a payroll expert.
This isn't a call center. It's a seat at the table with clients who trust you completely. You'll own a real book of business, run complex payroll for multiple clients, troubleshoot integrations, and be the reason people renew. Greenlink is one of the fastest-growing independent HCM providers in the country - and our secret weapon is our people.
OUR DNA - FOUR VALUES WE LIVE BY
G.S.D. - Get things done - at a high level, every time.
Own It - Full accountability. No passing the buck.
GRIT - You don't stop when it gets hard. You finish.
Advocacy - Your clients feel championed, not just serviced.
WHAT YOU'LL ACTUALLY DO
- Own your client relationships. You're the first call, the trusted advisor, and the person who catches issues before clients even notice.
- Run flawless payroll. Multi-client, multi-state, deadline-driven. You keep the engine running and the auditors happy.
- Solve the hard stuff. API integrations, EDI transmissions, data integrity - you root-cause issues and build smarter processes.
- Stay compliance-sharp. Federal, state, and local regs change. You stay ahead of them so your clients don't have to.
- Deliver insights, not just reports. Custom reporting, process recommendations, and ideas that actually improve outcomes.
- Lift the team. Train clients, mentor teammates, and contribute to a culture that wins together.
YOU'RE THE ONE IF...
- You have 2+ years in payroll, account management, or client services
- iSolved experience is in your toolkit (big plus)
- You'd rather prevent a client problem than react to one
- Juggling multiple accounts without dropping details is your thing
- You're wired for accountability - you own your work, full stop
- Systems, integrations, and process improvement excite you
WHAT WE BRING TO THE TABLE
- 401(k) match
- Health, dental & vision insurance
- Flexible time off
- Early wage access
- Paid parental leave
- Employee assistance plan
- Supplemental benefits
Ready to own it?
Gilbert, AZ · In-office · Full-time · Monday through Friday - iSolved platform
Pay: $52,000.00 - $68,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Life insurance
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- This position pays between $52K to $68K. Are you okay with that salary?
Work Location: Hybrid remote in Gilbert, AZ 85233
