At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Position Summary
The Butcher Block Supervisor is responsible for overseeing the daily operations of the full-service meat counter and butcher block area, ensuring exceptional customer service, product quality, food safety compliance, merchandising execution, and operational efficiency. This position provides leadership to department associates, maintains high standards for fresh meat presentation and preparation, and supports department sales, profitability, and customer satisfaction goals.
Key Responsibilities Customer Service & Sales
- Deliver exceptional customer service and promote a customer-first culture.
- Assist customers with product selection, custom meat cuts, preparation recommendations, and special orders.
- Resolve customer concerns promptly and professionally.
- Build customer loyalty through product knowledge and personalized service.
- Support department sales growth through suggestive selling, promotions, and merchandising initiatives.
Butcher Block Operations
- Oversee daily operations of the service meat counter and butcher block area.
- Ensure meat products are cut, trimmed, packaged, labeled, and displayed according to company standards.
- Monitor product quality, freshness, and presentation throughout the day.
- Ensure service cases remain fully stocked, clean, and visually appealing.
- Maintain proper inventory levels and communicate ordering needs to department leadership.
- Support efficient workflow and production planning to meet customer demand.
Leadership & Team Development
- Provide direction, coaching, and support to Butcher Block associates.
- Train associates on cutting techniques, customer service, food safety, and operational procedures.
- Promote teamwork, accountability, and a positive work environment.
- Assist with onboarding and development of new associates.
- Monitor performance and provide constructive feedback to team members.
Merchandising & Product Quality
- Ensure service cases and displays meet company merchandising standards.
- Monitor product rotation, freshness, and code date compliance.
- Remove damaged, expired, or unsellable products promptly.
- Execute seasonal, holiday, and promotional merchandising programs.
- Maintain premium presentation standards to maximize sales and customer satisfaction.
Food Safety & Compliance
- Ensure compliance with all food safety, sanitation, health, and regulatory requirements.
- Monitor proper product handling, storage, labeling, and temperature controls.
- Maintain clean and sanitary preparation, cutting, storage, and service areas.
- Ensure associates follow all food safety and sanitation procedures.
- Support compliance with company policies and operational standards.
Inventory & Financial Performance
- Support achievement of department sales, gross profit, labor, and shrink objectives.
- Assist with inventory control, receiving, and stock management.
- Help reduce shrink through proper cutting, handling, rotation, and inventory practices.
- Support inventory counts and recordkeeping activities.
- Identify opportunities to improve operational efficiency and profitability.
Safety & Asset Protection
- Promote a safe work environment for associates and customers.
- Ensure the safe operation and maintenance of knives, slicers, saws, grinders, and other equipment.
- Follow accident prevention and incident reporting procedures.
- Support loss prevention and asset protection initiatives.
- Maintain clean, organized, and safe work areas at all times.
Leadership Coverage
- Assist with daily department leadership responsibilities as assigned.
- Support department operations in the absence of Meat Department leadership.
- Communicate department priorities, expectations, and goals to associates.
- Partner with store leadership to support departmental and store-wide objectives.
- Serve as a role model for customer service, food safety, and operational excellence.
Minimum Qualifications
- High school diploma or equivalent.
- Previous meat cutting, butcher, meat department, or retail food experience required.
- Previous leadership or supervisory experience preferred.
- Knowledge of meat cutting techniques, product handling, and merchandising practices.
- Strong customer service and communication skills.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to bend, stoop, kneel, reach, and perform repetitive motions throughout the workday.
- Ability to lift and carry up to 50 pounds regularly and heavier loads with assistance when necessary.
- Ability to work in refrigerated and freezer environments.
- Ability to safely operate knives, slicers, grinders, saws, and other meat department equipment.
Desired Competencies
- Leadership and team development
- Customer focus
- Meat cutting and product knowledge
- Food safety and sanitation expertise
- Merchandising excellence
- Inventory management
- Communication and interpersonal skills
- Organization and attention to detail
- Problem-solving and decision-making
- Accountability and adaptability
The Butcher Block Supervisor plays a critical role in delivering exceptional fresh meat quality, personalized customer service, and operational excellence while supporting associate development, food safety compliance, department profitability, and overall store success.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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