About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Baptist Health is currently hiring for a Full-Time Patient Access Rep II to join our Adult Outpatient Rehab Team here in the Jacksonville, FL area. This Patient Access Rep II will be responsible for registration for patients, collecting co-payments, admitting patients, and updating insurance and demographics.
Shift Details: Full-Time, Days
As a Patient Access Rep II, you will be responsible for:
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Accurately register all patients and update demographic and insurance information for maintenance of accurate information.
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Cross-Trained in order to work in multiple patient access areas
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Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
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Contributes to PAS Goals as defined annually
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Collect co-payments, self-pay deposits, and any other form of account payments from patients.
- Provides face to face customer service while communicating in a manner consistent with the goals and objectives of the PAS department, while Mission and core values are incorporated and practiced.
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Able to articulate compliance documentation and ensure completion of required patient consent forms
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Receives and disseminates clinical information as indicated.
- Maintains patient privacy in accordance with HIPAA guidelines Certification
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Maintains a professional relationship with all clinical and non-clinical team members
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Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
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This position requires analytical and critical thinking, excellent customer service and communication skills.
Education & Credential Requirements:
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High school diploma (or higher) Required
If you are interested in this full-time Patient Access Representative II opportunity, please apply now!
Primary Location:
Metro Square
