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Medical Assistant – Orthopedic Care
Location: UPMC Orthopedic Care Hanover
Practice Locations:
250 Fame Avenue, Hanover, PA
2201 Brunswick Drive, Hanover, PA
Schedule:
Day Shift
Monday – Friday
Standard business hours
No weekends or holidays
Position Summary
UPMC Orthopedic Care Hanover is seeking a dedicated Medical Assistant to join our growing orthopedic team. This role provides clinical and administrative support to providers across multiple orthopedic specialties, helping ensure an exceptional patient experience from check-in through follow-up care. The Medical Assistant will work closely with physicians, advanced practice providers, and support staff in a fast-paced, patient-focused environment.
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Why Join UPMC Orthopedic Care Hanover?
Become part of a comprehensive orthopedic service line.
Work alongside experienced orthopedic surgeons and specialty providers.
Gain exposure to a variety of specialties, including:
Orthopedic Surgery
Spine Care
Sports Medicine
Pain Medicine
Podiatry
Collaborative team environment focused on exceptional patient care.
Opportunity to build specialized orthopedic clinical experience.
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A typical day includes rooming patients, preparing charts for upcoming appointments, obtaining patient information and vital signs, coordinating prior authorizations, assisting providers with patient care needs, answering patient questions, and supporting the overall flow of the clinic. The Medical Assistant plays a key role in ensuring patients and providers have a positive and efficient experience throughout the day.
Responsibilities:
Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
Answering calls and providing pertinent information including patient education as directed.
Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
Answering calls and providing pertinent information including patient education as directed.
Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
Medical Assistant:
- High school diploma or equivalent is required.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities
Medical Assistant, Senior
High school diploma or equivalent is required.
Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
OR at least 1 year of patient care experience required.
Must be responsible and demonstrate proficiency in three practice category specific tasks.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.
Licensure, Certifications, and Clearances:
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Act 33
Act 73 FBI Clearance
Act 31 Child Abuse Reporting
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
