Gloria Jean’s Coffees, located at Philadelphia Premium Outlets, is a fun, social, and energetic workplace committed to serving high-quality coffee in a warm and welcoming environment. We take pride in creating a comfortable atmosphere for our customers while delivering exceptional service.
Work Environment
Our team environment includes flexible scheduling, on-the-job training, a safe workplace, and a lively atmosphere.
Position Summary
The Barista is responsible for preparing and serving high-quality coffee, tea, and other beverages while providing friendly and efficient customer service. This role requires the ability to work in a fast-paced setting, maintain strong product knowledge, and help create an inviting experience for every customer.
Key Responsibilities
Prepare and serve coffee, tea, and other beverages according to company standards
Educate customers on menu items, including different coffee and tea options and preparation methods
Grind and brew coffee, and prepare ingredients for beverages
Maintain a clean, organized, and sanitary workspace, including equipment and utensils
Monitor inventory and communicate supply needs as necessary
Handle cash and credit card transactions accurately and efficiently
Provide friendly, professional customer service and resolve questions or concerns promptly
Stay up to date on current menu items and promotions
Follow all health and safety procedures related to food and beverage preparation and service
Qualifications
High school diploma preferred, but not required
Previous barista or customer service experience is preferred, but not required
Ability to multitask and work efficiently in a fast-paced environment
Strong communication and customer service skills
Availability to work flexible hours, including early mornings, evenings, weekends, and holidays
Willingness to learn and take on new responsibilities as needed
Basic math skills for processing cash and card transactions
Must be able to meet the physical requirements of the position
Additional Information
This job description is intended to outline the general responsibilities and qualifications of the role. It is not a complete list of all duties, responsibilities, or skills required.
Job Type: Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
