Front Office Receptionist
Job Type: Full-Time
Salary: $20
Location: Wildomar, CA
Join Our Team!
We are looking for a friendly, organized, and dependable
Front Office Receptionist to join our team. This role is the first point of contact for customers, visitors, and vendors, helping create a professional and welcoming experience.
About the Role
As a Front Office Receptionist , you will support daily office operations by managing front desk responsibilities, assisting customers, coordinating communications, and helping improve appointment follow-up processes.
This position is a great fit for someone who is customer-focused, detail-oriented, and comfortable handling a variety of responsibilities throughout the day.
Responsibilities-
Answer incoming phone calls and assist customers with questions or direct calls to the appropriate team members.
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Greet visitors, walk-ins, and customers in a professional and friendly manner.
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Answer the front door and assist with incoming deliveries.
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Receive, organize, and help direct shipments and packages.
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Provide overflow support for scheduling calls and appointment coordination.
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Follow up with unconfirmed and cancelled appointments through the company CRM system.
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Contact previous leads or customers to help recover missed opportunities and reschedule appointments.
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Assist walk-in customers and guide them through the showroom experience.
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Maintain a clean, organized, and welcoming front office environment.
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Provide administrative support to different departments as needed.
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Maintain accurate customer information and notes in company systems.
Qualifications-
Strong communication and customer service skills.
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Friendly, professional, and positive attitude.
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Comfortable answering phones and speaking with customers.
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Strong organization and multitasking abilities.
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Basic computer skills and ability to learn CRM systems.
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Reliable, dependable, and able to work independently.
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Previous receptionist, administrative, customer service, or call center experience is a plus.
What We’re Looking For-
Someone who enjoys helping people and creating a great customer experience.
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A team player who is willing to support different areas of the business.
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A detail-oriented person who can stay organized in a busy office environment.
Apply Today!
If you’re looking for an opportunity where you can make an impact, support a growing team, and work in a customer-focused environment, we’d love to hear from you!
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