Navigate Health and Wellness is actively seeking a compassionate and detail-oriented individual with a knack for making others feel welcome and supported. Do you thrive in a dynamic environment where you can play a pivotal role in ensuring seamless patient experiences? If so, we have an exciting opportunity for you!
Key Responsibilities:
- Engage with patients warmly and professionally, guiding them through their visits.
- Manage appointment scheduling and confirmations using our EHR system.
- Maintain accurate patient records and documentation for every appointment.
- Collaborate with the team to ensure a high percentage of kept appointments.
- Assist patients in completing required paperwork for re-exams and treatments.
- Cultivate a positive atmosphere while addressing and resolving challenges effectively.
- Report KPI and office metrics weekly for team meetings and advise on performance.
This dynamic full-time position earns competitive pay of $18-$22/hour plus performance bonuses. We provide generous benefits and perks, including flexible time off with 5 days of PTO per calendar year, group discounts for health, complementary care for you and immediate family and additional benefits (after one year of employment)! Additionally, we offer birthday gifts and bonuses on work anniversaries and fun team outings and lunches.
ABOUT NAVIGATE HEALTH AND WELLNESS
Working hours are Monday and Thursday 9:30am - 7:00 pm, Tuesday 11:30am - 7:00 pm (with team meeting and training), Wednesday 7:30am - 12:30pm, and Friday (As needed for training or patients) 9:00am - 12:00pm. We are closed Saturday and Sunday.
Our vision is to empower generations of families to pass down a holistic health legacy. We believe true health comes from focusing on the root cause of one's health conditions.
Our mission is to navigate families to create generational health by providing holistic health care with proactive lifestyle education.
With that in mind, we strive to embody the following core values as a clinic and team:
- Inspiring Legacies
- Reliable Excellence
- Innovative Collaboration
- Genuine Compassion
- Ownership
WHO WE'RE LOOKING FOR:
- Fast learner, thrives in a fast paced evolving environment
- Communication Expert
- Spanish speaking highly preferred (not required)
- College degree preferred
WHO SHOULD NOT APPLY:
- Looking for "light desk work" or minimal repetitive tasks
- Can't commit to full-time, in-person schedule
- Conflict avoidant
- Focused on self performance and not team driven
- Struggles with feedback and constructive criticism
- Frequently absent due to personal commitments
- Lacks adaptability and flexibility
Apply now using our comprehensive application process:
Step 1: Submit your resume and cover letter to apply 4 [email protected] (NOT HERE)
Step 2: Phone interview to discuss experience and goals
Step 3: Complete assessments to ensure perfect role alignment
Step 4: In-person interview with our leadership team
Step 5: Shadow a half-shift to experience our patient care approach
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Work Location: In person
