JOB
Harris County Tax Assessor-Collector’s Office is seeking a Litigation Manager - Property Tax to join our team!The Litigation Manager is responsible for managing complex property tax and litigation-related processes, including coordination with outside law firms, handling litigated and bankruptcy accounts, and preparing certified statements for court. Oversees escrow disbursements and maintain fiduciary, attorney ad litem, and check-tracking databases. Ensures accuracy, compliance, and effective communication across departments and external partners. This is a full-time, in-office position. Remote work is not available unless specifically authorized based on operational needs.About the Tax Assessor-CollectorThe Harris County Tax Assessor-Collector’s Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks including: Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.Additional Revenue Collection: Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county’s needs.Duties and ResponsibilitiesReview, Approval, and Quality ControlReview and approve payment deposits, payment transfer requests, litigated refunds, government proration refunds, bankruptcy refunds, statute-of-limitation cancellations, backdated payments, system access requests for outside law firm employees, paid time off requests, and employee timecards.Litigation Account Management & Customer SupportCommunicate with outside law firms to correct property tax accounts under litigation.Resolve escalated taxpayer inquiries received via phone or email.Determine account errors, identify payment transfer needs, and adjust system due dates when required.Workflow Coordination & Staff CommunicationAssign work including property call schedules, payment agreement default requests, voicemail responses, manual litigation data entry, and lawsuit updates.Coordinate daily and weekly work schedules and provide support during review processes.Determine appropriate communication methods and timing to guide staff.Operational Support & Workload PrioritizationProvide cashiering and payment transfer assistance during high-volume periods.Prioritize workloads, reassign tasks, and assist staff with manual processing as needed.Training Development and AdministrationPlan, develop, and deliver training for Litigation Department and Customer Service staff.Create step-by-step guides and conduct one-on-one training sessions.Determine training needs and communicate expectations to staff.Oversight of Processing Functions & Department InboxesOversee check processing, certified statements, government prorations, bankruptcy payments, and litigation email inboxes.Communicate with employees to ensure timely, accurate completion of incoming work and identify when additional training is needed.Fiduciary and Attorney Ad Litem Database MaintenanceMaintain fiduciary and attorney ad litem records by running system reports, contacting attorneys for W-9s, and producing 1099 forms for IRS-required filings.Escrow Account OversightMaintain six payment escrow buckets by running and reviewing system reports to ensure accurate transfers and billing.Perform other duties as assigned.Harris County is an Equal Opportunity Employerhttps://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspxIf you need special services or accommodations, please call (713) 274-5445 or email
[email protected] position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
EXAMPLE OF DUTIES
Education: Bachelor’s Degree in Accounting, Legal Studies, Finance, Business Administration, Public Administration or a related field from an accredited college or universityRelevant experience may substitute for the required education.Experience: Minimum of four (4) years of experience in clerical and/or administrative experience in tax, finance, or accounting-related role.Minimum of two (2) years in a supervisory/leadership role overseeing staff or departmental functions.Exceptional attendance and punctuality.Knowledge, Skills, and Abilities: Personal Computer (PC) experience, with proficiency in Microsoft Excel, Word, PowerPoint, and AccessExcellent verbal and written communication skillsMust be able to interact and coordinate with other departmentsExcellent reading comprehension and verbal/written communication skillsKnowledge of the Texas Property Tax Appraisal and Collection ProcessGood decision making and problem-solving abilitiesAbility to work long hours under stress while maintaining a great deal of patience with customersExcellent telephone and organizational skillsAbility to read, analyze and interpret financial data, technical procedures and government regulationsDemonstrated strong communication skills, tact and diplomacy with a high level of confidentialityLeadership skills to manage multiple processes, professional attitude, and excellent attendanceMust be able to work independently and function effectively in a team-oriented environmentNOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
SUPPLEMENTAL INFORMATION
Working Hours: Monday-Friday Subject to overtime and weekendsWork Environment: Work is performed primarily in an office setting subject to frequent interruptions with extensive work at a computer workstation and site visits to various Tax Offices, Harris County and community facilities, both outdoors and indoors.Flexibility to work evening and weekend hours and occasional overnight travel to conferences and training sessions required.Physical Demands: This role is a standard office role that requires remaining stationary for long periods of time and communicating effectively in person, by phone, and electronically.At times, boxes or equipment must be transported weighing up to 30 lbs.It may at times involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting or similar activities (e.g., filing, delivering, sorting).Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).Work Location: 1001 Preston Houston, TX 77004Employment may be contingent on passing a drug screen and meeting other standards. This Position will be Open Until Filled with Applications Reviewed on a Rolling Basis.Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
