Company Overview
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.
Job Description
Job Summary
The Medical Assistant (MA) will support and facilitate clinic operations by performing clinical, clerical, and technical duties, including patient rooming, documentation during visits, assisting with minor procedures, managing supplies, supporting Telehealth services when applicable, and flexing to administrative support when needed. This role requires strong communication skills, clinical competence, and the ability to work both independently and collaboratively to ensure an optimal care experience for patients and families.
Key Responsibilities
Escort patients from waiting room(s) to exam room(s), confirming date of birth and ensuring patients are in the proper attire required for their visit
At relevant sites, MAs will walk patients to radiology or POPs rooms/waiting areas, in addition to rooming for clinic
Obtain patient vitals (height, weight, temperature, pulse, BP, etc.), draw blood, and conduct basic medical history (including chief complaint, medication history, social history, and family history)
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Monitor Epic DAR and communicate with all relevant teams (front desk, radiology, POPs, etc.) to ensure timely rooming and patient handoffs
Direct physicians and APPs to patient rooms based on Epic DAR status
Prepare exam rooms daily; stock and maintain supplies and equipment
At relevant sites, support cast room setup, cleaning, and supply management
Required Qualifications
Medical Assistant Certification
Acceptable certifications include, but are not limited to: CMA, RMA, CCMA, NCMA Required in states where certification is mandated by law or regulation. In non-mandated states, certification is preferred but not required.
Basic Life Support (BLS) Required within 30-90 days of hire
Preferred Qualifications
1 year Pediatric/Ambulatory Care
EMR Systems
Spanish proficiency is preferred
Familiarity with Microsoft Office tools, HIPAA, infection control, and patient safety protocols is preferred
Compensation is determined based on years of relevant experience and departmental equity.
