The Club Racquet Professional is responsible for the daily operation of the Racquet Sports Plaza activities which includes indoor and outdoor tennis, pickleball, paddle ball and the Courtside Pro Shop. This fast-paced department will greet all members and guest and assist with their racquet sports needs including daily operations, food, beverage and retail duties. Must be proficient with verbal and written communications, answering the phone, scheduling court reservations, lessons, clinics and mixers. The Racquet Sports Associate is responsible for the administrative support of day–to- day operations for the Racquets staff including filing, taking messages, cleaning, organizing, and other office duties. Must be over 18 years of age and have current TABC certification.
Provide private and group instruction in tennis, pickleball, and/or paddle
Create customized training plans for juniors, adults, and competitive players
Run clinics, camps, and cardio sessions for all skill levels
Conduct racquet evaluations and advise on equipment
Design and deliver creative programs that boost engagement and retention
Assist with planning and executing tournaments, social mixers, and league play
Track participation, gather feedback, and adjust offerings accordingly
Build strong relationships with members and guests
Maintain a positive, energetic, and professional presence on and off court
Promote a fun and inclusive atmosphere for players of all backgrounds
Other duties as assigned.
High school education, GED, or equivalent experience.
Strong playing and teaching background in tennis, pickleball, or paddle (multi-sport a plus)
Certification from USPTA, PTR, PPR, or similar governing body preferred
Proven experience coaching players of all levels and ages
Excellent communication, interpersonal, and customer service skills
High-energy, professional, and team-oriented mindset
Computer experience, Word, Excel, Internet
Customer service experience in a high-volume setting
Hours required: Scheduled days and hours vary based on departmental needs.
Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 30 lbs. On occasion push a 50 lb. dolly. Work indoors in a temperature-controlled environment most of the time and sometimes work outdoors in extreme temperatures.
Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.
Literacy: Must be able to produce, read and understand reports, including security, incident and police reports. Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.
