Inside Sales Representative
About Keystone Ridge Designs
At Keystone Ridge Designs, we believe public spaces matter—and so do the people behind them. From benches, table sets, litter receptacles, and bike racks to parks, campuses, streetscapes, and community gathering spaces, our mission is to help transform outdoor environments through thoughtfully designed, American-made site furnishings.
Guided by Christian values and rooted in our core principles—Culture, Quality, Expertise, Trust, Responsibility, and Passion™—we live out our mantra to Deliver Excellence™ in every detail. From precision manufacturing to consultative sales and responsive customer service, we bring integrity, purpose, craftsmanship, and care to every project.
Position Overview
Keystone Ridge Designs is seeking a Inside Sales Representative to support customer relationships, strengthen brand awareness, and help grow new business opportunities. This role is ideal for someone who enjoys communication, organization, relationship-building, customer service, marketing, and sales support.
In this position, you will help identify project opportunities, support sales efforts, assist customers and prospects, and represent the Keystone Ridge Designs brand to professionals who shape the built environment—including landscape architects, municipalities, developers, contractors, purchasing agents, planners, higher education institutions, healthcare campuses, and commercial development teams.
This is a great opportunity for someone who wants to grow in sales, marketing, branding, customer engagement, or business development while being part of a supportive, purpose-driven team.
Key Responsibilities
Marketing & Relationship Support
Help communicate the value of Keystone Ridge Designs’ American-made site furnishings to prospects and customers.
Assist with virtual presentations, product education, lunch-and-learn coordination, follow-up communication, and marketing efforts.
Provide brand-aligned service and solutions that reflect Keystone Ridge Designs’ values and commitment to excellence.
Look for creative ways to strengthen customer relationships, increase engagement, and support long-term growth.
Brand Growth & Business Development
Help identify new project opportunities and potential customers.
Research and engage prospects across key markets, including landscape architecture, municipalities, higher education, healthcare, commercial development, contractors, and purchasing departments.
Assist in developing and executing outreach strategies to grow brand awareness and increase market share.
Support relationship-building with landscape architects, specifiers, planners, designers, municipalities, and decision-makers.
Represent the Keystone Ridge Designs brand with professionalism, product knowledge, and a commitment to meaningful service.
Customer & Sales Support
Respond to customer and prospect inquiries by phone, email, and website with professionalism, warmth, and care.
Assist with product questions, order entry, shipping updates, quote preparation, order documentation, and general customer support.
Support sales representatives by helping prepare quotes, respond to RFPs/RFQs, organize customer information, and move projects through the sales process.
Maintain accurate records in CRM and ERP systems to support strong communication, follow-up, and business growth.
Collaborate with internal departments including production, shipping, accounting, marketing, and sales to help ensure smooth project execution.
What We’re Looking For
We are looking for someone who is organized, outgoing and eager to learn. The right person does not need years of experience—we are willing to train someone with the right attitude, communication skills, and work ethic.
Why You’ll Love Working Here
A purpose-driven culture that values both people and performance.
A creative, supportive team representing a nationally recognized, American-made brand.
Opportunity to grow in sales, marketing, customer engagement, business development, and brand strategy.
100% employer-paid UPMC medical insurance.
401(k) with 4% company match and financial wellness resources.
Paid vacation, holidays, and a company-wide Christmas break.
Monthly team-building, social, and community outreach events.
Early-out Fridays—because rest fuels excellence.
The opportunity to help shape outdoor spaces and serve communities across the country.
Apply Today
Apply today if you are looking for a career-building opportunity with a company where communication matters, details matter, people matter, and your work can make a real impact—professionally, personally, and purposefully.
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Application Question(s):
- What caught your attention about this position?
Work Location: Hybrid remote in Butler, PA 16001
