About Us:
We are a highly established and rapidly growing Registered Investment Advisory (RIA) firm, providing sophisticated wealth management and comprehensive financial planning solutions to high-net-worth clients. Our team thrives in a fast-paced, dynamic environment where collaboration, accountability, and precision are essential. We seek driven professionals who are eager to contribute to a high-performing culture and help deliver an exceptional client experience at every level.
Position Summary:
The Client Service Associate (CSA) plays a critical role in supporting advisors and ensuring an exceptional client experience. This role requires a proactive, detail-oriented individual who can manage complex tasks, maintain compliance standards, and act as a trusted point of contact for clients. Candidates with a Series 65 license or equivalent are preferred.
Key Responsibilities:
- Serve as a primary point of contact for clients, responding promptly to inquiries via phone, email, or other channels.
- Prepare client reports, account documentation, and performance summaries.
- Support financial planning and investment processes in coordination with advisors and planning associates.
- Assist with onboarding new clients, including account setup and documentation review.
- Monitor client accounts, ensuring accuracy, compliance, and timely follow-up.
- Collaborate with other team members to streamline workflows and enhance client service.
- Participate in client meetings as needed and prepare meeting materials.
- Maintain client confidentiality and handle sensitive information with discretion.
Qualifications:
- Series 65 license or equivalent preferred; candidates without a license must be willing to obtain one.
- 3+ years of experience in financial services, client service, or investment support roles.
- Strong interpersonal and communication skills, with a professional demeanor.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite; experience with industry specific software systems, specifically CRM, is a plus.
What We Offer:
- Collaborative, high-performing work environment.
- Opportunities for professional development and licensing support.
- Competitive salary and benefits package.
- Opportunity to work with high-net-worth clients and contribute to sophisticated wealth management and planning strategies.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Education:
Experience:
- Wealth management: 3 years (Required)
- Client services: 3 years (Required)
License/Certification:
- Series 65 (Preferred)
- Series 63 (Preferred)
- Series 7 (Preferred)
Work Location: In person
