Summary: Support the Assistant Director of Operations in maintaining technology systems and equipment across the church and school campus. This hands-on role primarily focuses on the management, troubleshooting, and support of student and staff devices while serving as the vital on-campus technical liaison for our remote IT support firm.
Essential Duties:
1. Provide highly responsive, excellent customer service and technical support to all students, faculty, and staff.
2. Manage the lifecycle, configuration, and day-to-day troubleshooting of student devices (e.g., Chromebooks, iPads, laptops).
3. Act as the primary on-site “eyes and hands” to assist the remote IT support firm with infrastructure maintenance, hardware swaps, and network diagnostics.
4. Ensure all campus technology is accessible, securely configured, and equipped with current software and hardware updates.
5. Provide individual technical support, orientation, and onboarding to new staff, teachers, and students.
6. Set up and maintain email accounts within Google Workspace for Education.
7. Maintain a current, highly accurate inventory of all campus hardware, software licenses, configurations and technology resources.
8. Set up, configure, and troubleshoot printers, copiers, smartboards, and all local network devices.
9. Coordinate basic technical troubleshooting for campus audio/visual systems used in classrooms and ministry settings.
10. Train staff and volunteers on the best practices and potential uses of existing technology and educational systems.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Associate’s Degree in Information Technology or related work experience of two years
- CompTIA A+ certificate holder preferred but not required
- In-depth Google Workspace for Education technical knowledge
- Strong communication skills with experience acting as a liaison to vendors and contractors
- Familiarity or direct experience managing student rosters and user accounts within standard educational technology platforms and roster-syncing tools (e.g., Clever, McGraw-Hill).
- Exhibit respect & demonstrate the ability to uphold the teachings of the Catholic Church.
- Able to honor & maintain confidentiality.
- Able to pass and maintain Diocesan child safety protocols.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to move about the work environment.
- While performing this job, the employee is regularly required to talk and hear.
- Specific vision abilities required by this job include close vision and ability to adjust focus.
- Visual acuity to see a computer screen.
- Able to occasionally lift and/or move up to 50 pounds.
- Able to lift files, open filing cabinets, and bend or stand on a ladder if necessary.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to work on-site from 7AM to 4PM Monday through Friday with nights, evenings, and weekends as required for infrequent parish or school events.
- This job operates actively across both church business operations and lively K-8 school environments.
- This role routinely utilizes standard office equipment, mobile devices, diagnostic tools, and administrative smartphones.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
