Join the ZRS team at a new luxury high-rise apartment community featuring 427 units in Downtown Miami. This is an exciting opportunity for an experienced Property Manager to lead lease-up efforts, drive financial performance, and deliver an exceptional resident experience. http://www.excelmiami.com/
The Property Manager is responsible for the overall success of the community, including leasing, financial management, team leadership, resident relations, marketing, maintenance, and day-to-day operations. This position reports directly to the Regional Manager.
Responsibilities:
Lease-Up & Revenue Management
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Lead lease-up efforts and execute strategies to achieve occupancy and revenue goals.
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Develop creative social media strategies to increase brand awareness and drive leasing traffic.
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Maximize rental income through effective pricing, leasing, and revenue management strategies.
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Monitor market conditions, competitor activity, and pricing trends.
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Oversee rent collection, fee processing, and financial deposits.
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Drive resident retention through exceptional customer service and engagement initiatives.
Financial Management
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Prepare and manage annual operating budgets.
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Analyze financial statements, operational reports, and performance metrics.
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Monitor expenses and identify cost-saving opportunities.
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Prepare monthly variance reports and financial summaries.
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Review and approve vendor invoices, ensuring proper coding and documentation.
Marketing & Leasing
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Develop and implement marketing strategies to attract qualified prospects.
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Partner with marketing teams to maintain online listings and advertising campaigns.
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Support outreach efforts, resident events, and community branding initiatives.
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Track leasing performance and adjust strategies as needed to achieve goals.
Team Leadership
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Recruit, train, coach, and develop on-site team members.
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Provide leadership to leasing, maintenance, and administrative staff.
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Conduct performance evaluations and support professional development.
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Foster a positive, collaborative, and customer-focused culture.
Resident Relations & Operations
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Deliver an exceptional resident experience and maintain a strong sense of community.
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Address resident concerns and service requests promptly and professionally.
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Oversee daily property operations, including leasing, maintenance, rent collection, and resident services.
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Maintain accurate records and complete month-end and year-end reporting requirements.
Property Maintenance & Compliance
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Partner with the maintenance team to ensure timely completion of work orders, make-readies, and move-ins.
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Conduct routine property inspections to maintain community standards.
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Ensure compliance with Fair Housing regulations and all federal, state, and local laws.
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Maintain vendor relationships and oversee contracted services.
Qualifications
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Minimum 3 years of multifamily property management experience, including at least 2 years as a Property Manager preferred.
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Experience managing lease-up communities, luxury multifamily assets, or high-rise properties preferred.
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Strong background in budgeting, financial reporting, P&L management, and revenue optimization.
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Experience with revenue management software.
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Experience with the Live Local program a plus
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Proficiency with OneSite/RealPage preferred.
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Knowledge of property management accounting principles.
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Proven leadership, team-building, and customer service skills.
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Excellent verbal and written communication abilities.
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Ability to work evenings, weekends, and holidays as business needs require.
Why Join Us?
This is a unique opportunity to lead a premier new construction high-rise community in one of Miami's most sought-after neighborhoods. The successful candidate will play a key role in establishing the community's reputation, driving lease-up success, and delivering an exceptional living experience for residents.
