Schedule: Weekdays, day shift.
If you’re energized by helping people feel supported from the moment they walk through the door, this role might be a great fit for you!
As an Experience Specialist, you’ll play a key role in creating a smooth, welcoming, and supportive environment for patients and visitors. This position provides front‑line assistance by greeting guests, guiding them to the appropriate departments, and helping with required paperwork to ensure an efficient visit.
Key Responsibilities & Skills:
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:
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Expect paid time off, parental leave, 401K matching and an employee recognition program.
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Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
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Tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Join our team of experts and make a difference with UnityPoint Health.
Required Qualifications:-
High School Diploma or equivalent required.
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Previous customer service experience in a hospital or healthcare setting is preferred.
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Prior receptionist, administrative, or clerical experience is preferred.
EEO/M/F/D/V
