Job Overview
We are seeking a dynamic and organized Front Desk Medical Receptionist to join our vibrant chiropractic practice. In this pivotal role, you will be the welcoming face of our clinic, ensuring smooth patient flow and providing exceptional administrative support. Your energetic approach and attention to detail will help create a positive experience for every patient while maintaining efficient office operations. This position offers an exciting opportunity to be part of a healthcare team dedicated to improving patient well-being through compassionate service and meticulous administrative management.
Responsibilities
- Greet patients warmly upon arrival, ensuring a friendly and professional first impression
- Manage patient check-in and check-out processes with accuracy and efficiency
- Schedule appointments using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth, ensuring optimal clinic flow
- Verify insurance coverage, process medical billing, and handle collections with knowledge of health insurance policies including Medicare and HIPAA compliance
- Maintain and update patient records, ensuring all documentation review aligns with clinical confidentiality policies
- Answer multi-line phone systems with excellent phone etiquette, providing clear information and scheduling assistance
- Assist with medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding for accurate billing and documentation
- Support clinic operations by filing medical records, managing electronic health records (EHR), and performing clerical tasks such as data entry and 10-key typing
- Coordinate with healthcare providers to facilitate care plans and ensure seamless communication between staff and patients
- Uphold strict confidentiality standards in accordance with HIPAA regulations while handling sensitive health information
Experience
- Prior clinic or medical office experience is highly preferred, especially within chiropractic or dental settings
- Demonstrated proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Strong knowledge of medical billing, coding (CPT, ICD-9/10), and health insurance processes including Medicare
- Excellent computer skills with familiarity in Microsoft Office Suite for administrative tasks
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Proven customer service skills with the ability to handle phone communication professionally and courteously
- Experience in medical administrative support roles that involve scheduling, filing, documentation review, and health information management
- Knowledge of clinical confidentiality policies and healthcare documentation standards is essential
- Clinic experience in a fast-paced environment that requires multitasking while maintaining accuracy is highly valued
Join us to make a meaningful difference in patients’ lives through energetic service delivery and meticulous administrative excellence. We are committed to supporting your growth as part of our dedicated healthcare team!
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
