Join Our Team at Under the Sea Dentistry for Children!
Now Hiring: Accounts Receivable & Front Desk Coordinator
Are you organized, detail-oriented, and confident communicating with patients about insurance and financial responsibility? Do you enjoy seeing tasks through to completion and taking ownership of your work?
At Under the Sea Dentistry for Children, we are looking for an Accounts Receivable & Front Desk Coordinator who is committed to accuracy, accountability, and providing an exceptional patient experience.
This is much more than a traditional front desk position. You will play a vital role in the financial health of our practice by ensuring patient accounts are accurate, insurance claims are processed promptly, and every family receives professional, friendly service from check-out through final payment.
What You'll Do
Accounts Receivable
- Submit dental insurance claims accurately and within 24 hours
- Post insurance and patient payments
- Review Explanation of Benefits (EOBs) and resolve discrepancies
- Follow up on outstanding insurance claims and unpaid balances
- Work aging reports (30/60/90+ days)
- Maintain accurate patient accounts and documentation
- Communicate with insurance companies and patients regarding account balances
Front Desk & Check-Out
- Own the patient check-out process
- Collect patient payments at the time of service
- Explain patient balances and insurance estimates professionally
- Schedule future appointments
- Answer patient billing questions
- Assist with phones and front desk coverage when needed
- Help maintain an organized, efficient front office
What We're Looking For
Required Qualifications
- Minimum of 2 years of dental front office experience
- Experience with accounts receivable, insurance claims, and payment posting
- Strong understanding of dental insurance and EOBs
- Excellent organizational skills and attention to detail
- Strong verbal and written communication skills
- Comfortable discussing financial responsibility with patients
- Ability to prioritize tasks in a fast-paced environment
- Proficient with dental practice management software
Preferred Qualifications
- Pediatric dental experience
- Experience working with aging reports and insurance appeals
- Knowledge of treatment estimates and patient financial policies
Who Will Thrive in This Role
We're looking for someone who:
- Takes ownership and follows tasks through to completion
- Is dependable and highly organized
- Enjoys solving problems and improving processes
- Communicates with confidence and professionalism
- Works well independently while supporting the team
- Believes every patient deserves outstanding customer service
What We Offer
- Competitive hourly wage based on experience
- Opportunities for professional growth and advancement
- Performance-based wage reviews
- Supportive, team-oriented work environment
- A positive, family-friendly pediatric practice where teamwork matters
Why Join Under the Sea Dentistry for Children?
Our office is built on teamwork, accountability, and exceptional patient care. Every team member has a defined role and the opportunity to make a meaningful impact. We value people who take pride in their work, support one another, and are committed to helping our practice grow.
If you're looking for a career—not just a job—and want to be part of a practice that values integrity, professionalism, and continuous improvement, we'd love to meet you.
Apply today and become part of our team!
Pay: From $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Dental office: 1 year (Required)
Work Location: In person
