Job Overview
We are seeking a dedicated and organized Clinic Scheduler to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front office operations. This role requires a blend of administrative skills and medical knowledge to ensure smooth patient flow and effective office management.
Duties
-
Address patient inquiries and concerns with professionalism, demonstrating excellent customer service skills.
-
Greet patients warmly and assist them with check-in and check-out procedures.
-
Answer phone calls and schedule patients.
-
Answer phone calls and route calls to appropriate team members
-
Maintain patient records, ensuring documentation review is thorough and compliant with regulations.
-
Utilize eClinicalWorks electronic health record system.
-
Provide support in office management tasks, including inventory control and supply ordering.
-
Assist bilingual patients by providing translation services when necessary.
Qualifications
-
Previous experience in a medical receptionist role or similar position is preferred.
-
Proficiency in medical collection processes and documentation review is highly desirable.
-
Strong customer service skills with the ability to communicate effectively with patients and staff.
-
Familiarity with office management practices and procedures.
-
Experience using electronic health record systems such as eClinicalWorks is a plus.
-
Bilingual candidates are encouraged to apply to enhance patient communication.
-
Ability to work in a fast-paced environment while maintaining attention to detail.
Join our team as a Medical Receptionist where you can make a positive impact on patient experiences while advancing your career in the healthcare field!
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
-
401(k)
-
401(k) matching
-
Dental insurance
-
Health insurance
-
Life insurance
-
Paid time off
-
Vision insurance
Medical Specialty:
Schedule:
-
8 hour shift
-
Monday to Friday
-
No weekends
Work Location: In person
