Under the general supervision of the Director and Deputy Director of Information Technology, the incumbent is responsible for assisting in installing, configuring, monitoring, and maintaining network, telecommunications, and systems hardware and software, and implementing information security policies.
Duties include, but are not limited to:
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Monitors all courtrooms to ensure digital recording equipment is fully operational.
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Provides support for the CourtSmart system.
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Check the recording status
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Mics Online
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Review
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Maintains high-quality user support for the Court's desktop applications, including Microsoft Office 365.
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Word
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Excel
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Outlook
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PowerPoint and SharePoint
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Provides hardware support, including Dell PCs, HP/Brother printers, and Kodak scanners.
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Reviews office and courtroom automation procedures and workflow processes.
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Provides support for Poly cameras and the Zoom application.
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Supports the upload of Zoom sessions to the CourtSmart servers.
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Recommends and implements enhancements to streamline procedures to improve productivity.
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Provides support for Apple iPads and smartphones.
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Performs other duties as assigned.
Bachelor's degree in computer science, information technology, mathematics, business or public administration, or a closely related field, plus at least one (1) year of professional experience in an information technology engineering field; or an equivalent combination of education, training, and experience.
All Applicants are subject to a background check.
This is a part-time position, and the candidate can work up to 79 hours per pay period.
The Circuit Court for Prince George's County is a drug-free workplace and an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, age, sex, marital status, national origin, physical or mental disability, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by state or federal law.
A request for ADA accommodations for interviews should be made at the time the interview is scheduled.