Expo (Expeditor) –
Role Overview
The Expo (Expeditor) is the communication hub between the kitchen and front-of-house team, ensuring every dish is accurate, complete, and delivered quickly. In a breakfast setting, this role is critical for handling high-volume, fast-turn tables while maintaining food quality and timing.
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Core Responsibilities
1. Order Coordination & Timing
- Read and organize tickets from the POS system
- Call out orders clearly to kitchen staff (sides, modifiers, etc.)
- Ensure all items for a table are ready at the same time
- Manage ticket flow during peak rush (weekends especially)
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2. Food Quality & Accuracy
- Check plates for accuracy (correct sides, modifiers, etc.)
- Ensure proper presentation before food leaves the kitchen
- Catch and fix mistakes before dishes go out
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3. Communication Hub
- Act as the bridge between servers and kitchen staff
- Communicate special requests, allergies, and modifications clearly
- Provide updates to servers on delays or re-fires
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4. Plate Assembly & Garnishing
- Assist in final plating (sides, garnishes, sauces)
- Ensure plates are clean, organized, and visually appealing
- Organize trays for efficient food running
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5. Speed & Workflow Management
- Prioritize tickets based on timing and table needs
- Keep the line moving smoothly during rush periods
- Work closely with cooks to maintain pacing and avoid bottlenecks
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6. Cleanliness & Organization
- Keep expo line clean and stocked
- Maintain organized ticket system
- Follow food safety and sanitation standards
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Key Skills
- Multitasking & speed
- Clear verbal communication
- Attention to detail
- Team coordination
- Time management
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Work Environment
- Fast-paced service (peak hours: evenings + weekends)
- Standing for long periods
- Hot kitchen environment
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Previous restaurant experience preferred (expo, food runner, or line cook)
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Strong communication and multitasking skills
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Ability to stay calm under pressure
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Detail-oriented with a focus on accuracy
hurricane grill & wings
