Job Overview
Are you driven by organization, problem-solving, and providing excellent customer service? We are looking for a Service Coordinator to manage technician schedules, coordinate service appointments, and ensure our customers receive timely and efficient support. We are looking for a Service Coordinator to join our team in Albany!
WHY WORK AT COMAIRCO
- Family and dynamic work environment.
- Work schedule of 40 hours per week.
- Annual bonus program.
- Comprehensive benefits program.
- 401(k) and generous company matching.
- Floating holidays.
- Paid-time off.
Responsibilities
- Proactively manage service agreements.
- Schedule appointments with customers.
- Dispatching service technicians on service calls.
- Maintain up-to-date information in the computer system.
- Regular follow-up of open service workorders to be scheduled.
- Provide excellent customer service.
- Promote the products and services of the company, i.e. Service Plans.
- Travel to our Long Island office once a week
Qualifications
- Have 3+ years in Customer Service and Sales working with Mechanical / Industrial equipment.
- Possess knowledge of Automotive or Industrial market segments. Mechanical knowledge or ability preferred.
- Have inside sales experience within a wholesale (not retail) business preferred.
- Can demonstrate excellent organizational skills, be an assertive team player with problem solving skills, possess a positive Can-Do attitude, be self-motivated and have strong work ethics.
- Can show good verbal and written communication skills.
- Are computer literate and efficient in MS office products.
About Us!
Comairco is a leader in the distribution of compressors and compressed air accessories in the United States and Canada. Comairco is a family business whose employees have been at the heart of its success for 50 years!
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
