Job description:
Overview
As we continue to grow at the hospital we are seeking a dedicated, experienced, and compassionate Veterinary Receptionist to join our team. In this role, you will be the first point of contact for our clients and their beloved pets, providing exceptional customer service while managing the front desk operations of our veterinary clinic. Your passion for animals and ability to be a team-player & multitask in a fast-paced environment will contribute to the overall well-being of our patients and their owners. At Emerald Animal Hospital, building a team with a strong, supportive environment is our goal.
Duties
- Greet clients and their pets warmly upon arrival, ensuring a welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar efficiently.
- Handle medical collection processes with accuracy and professionalism.
- Maintain accurate patient records and ensure all necessary documentation is completed.
- Answer phone calls, respond to texts/emails, and provide information about services offered.
- Utilize veterinary terminology effectively when communicating with clients and staff.
- Support veterinary staff with administrative tasks as required, including maintaining cleanliness in reception areas.
Experience
The ideal candidate will possess the following skills and experience:
- Previous experience as a veterinary receptionists is required.
- Proficiency in veterinary terminology to facilitate effective communication.
- Background in dog/cat handling is advantageous.
- A genuine love for animals and commitment to providing excellent care to pets and their owners.
Join us in making a difference in the lives of pets and their owners by providing outstanding service as a Veterinary Receptionist!
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Experience:
- veterinary receptionist: 1 year (Required)
Shift availability:
Ability to Commute:
- Los Angeles, CA 90064 (Required)
Work Location: In person