Spa Manager – Full Time (Draper)
Salary: $50,000–$70,000 per year (DOE)
About The Spa Lounge
The Spa Lounge is Utah's largest luxury day spa, proudly voted Best Day Spa and Best Massage Therapy in Salt Lake City for multiple consecutive years. With locations in Holladay, Draper, South Jordan, Lehi, Pleasant Grove, and St. George, we continue to grow while maintaining our commitment to exceptional guest experiences and an outstanding workplace culture.
Our Draper location is our flagship spa and one of the busiest luxury day spas in Utah. This location sets the standard for guest experience, team development, and operational excellence across our company.
We're looking for an exceptional Spa Manager to lead our flagship location. This is an outstanding opportunity for an experienced leader who enjoys developing people, creating exceptional guest experiences, building high-performing teams, and making a meaningful impact within a growing company.
Position Overview
As the Spa Manager, you will oversee the day-to-day operations of our Draper spa while leading one of our largest teams of massage therapists, estheticians, nail technicians, and guest experience coordinators.
This position oversees one of our highest-volume locations and requires a leader who thrives in a fast-paced environment, enjoys coaching others, solves problems proactively, and leads by example every day.
You will work closely with ownership and our leadership team to maintain operational excellence, achieve business goals, and continue developing one of Utah's top spa teams.
This is not a desk job. We are looking for a hands-on leader who enjoys being on the spa floor, supporting employees, interacting with guests, coaching in real time, and creating an exceptional culture.
This is a full-time salaried leadership position requiring on-site management and weekend availability. Weekends are when the spa is the busiest and needs the most support.
What You'll Do
- Lead, coach, and inspire a team of 40+ employees.
- Create an exceptional guest experience while maintaining The Spa Lounge's luxury service standards.
- Recruit, interview, onboard, and develop new team members.
- Support employee growth through coaching, accountability, and regular feedback.
- Develop department leads and help build future leaders within the company.
- Manage scheduling, staffing levels, and shift coverage.
- Resolve guest concerns professionally while creating positive outcomes.
- Ensure appointment accuracy and proper provider scheduling.
- Monitor inventory levels and assist with product ordering.
- Analyze operational reports, identify opportunities for improvement, and help drive business performance.
- Complete daily manager checklists.
- Maintain a clean, organized, and welcoming spa environment.
- Ensure company policies, procedures, and service standards are consistently followed.
- Collaborate with ownership and fellow managers on strategic initiatives and continuous operational improvements.
- Help create a positive, supportive culture where employees enjoy coming to work.
What We're Looking For
- 3+ years of leadership or management experience (spa, salon, hospitality, retail, fitness, medical office, or related industries preferred).
- Experience leading larger teams is highly preferred.
- Outstanding leadership, communication, and coaching skills.
- Strong organizational and time-management abilities.
- Ability to multitask and remain calm in a fast-paced environment.
- Positive attitude with a solutions-focused mindset.
- Professional, dependable, and accountable.
- Comfortable handling difficult conversations with both guests and employees.
- Strong computer and technology skills.
- Weekend and evening availability required.
- Passion for hospitality, customer service, and developing great teams.
We're looking for someone who leads with integrity, takes ownership, enjoys mentoring others, and genuinely cares about helping both employees and guests have an exceptional experience.
Compensation & Benefits
- $50,000–$70,000 annual salary (DOE)
- Paid Time Off
- 401(k) with 4% employer match
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Leadership development and ongoing training
- Employee discounts on spa services and retail products
- Opportunities for career advancement within our growing company
- Supportive leadership team and collaborative work environment
Why Join The Spa Lounge?
At The Spa Lounge, we believe our people are our greatest asset. We invest heavily in training, leadership development, and creating a workplace where employees feel valued, supported, and empowered to succeed.
Our Draper location is the flagship of our company and serves as the benchmark for every Spa Lounge location. As the Spa Manager, you'll have the opportunity to lead one of our largest and most established teams while working directly with ownership to help shape the future of our company.
If you're looking for a leadership role where your decisions matter, your ideas are valued, and you can make a lasting impact while growing your career, we'd love to hear from you.
Schedule
- Full-Time
- Approximately 40 hours per week
- Weekend availability required
- On-site at our Draper location
How to Apply
Please complete our employment application here:
https://form.jotform.com/251800589836062
Job Type: Full-time
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
Application Question(s):
- Why do you feel like you would be the best fit for this position?
- Do you have any experience working in a spa environment?
- When are you looking to start a new position?
- Why do you want to be a manager at The Spa Lounge?
- Do you have previous experience in a management or leadership role? If yes please explain
Work Location: In person
