HotelPro, a hospitality staffing company, is looking for a dynamic Operations Supervisor to join our team.
This role serves as a liaison between HotelPro, our Team Members, and our clients. The Operations Supervisor is responsible for client service, Team Member care, recruiting, hiring, and operational excellence within the market.
About HotelPro
HotelPro is a national leader in hospitality staffing with regional offices across the United States. We are passionate about helping people and providing workforce solutions that drive success for our clients and Team Members.
As an Operations Supervisor You Will...
- Identify, communicate, and resolve client concerns and opportunities
- Support client communications, initiatives, and new client launches
- Fill open positions and support urgent staffing requests
- Maintain an Always Be Recruiting mindset
- Build recruiting pipelines and maintain recruiting systems
- Recruit through community outreach and approved social media channels
- Complete interviewing, hiring, onboarding, and safety orientation processes
- Maintain compliance with I-9, background check, and drug testing requirements
- Update Avionté records accurately and timely
- Manage payroll and reporting responsibilities
- Participate in HotelPro initiatives and operational projects
- Complete safety visits and workplace safety requirements
- Engage, coach, recognize, and support Team Members
- Resolve Team Member concerns and support retention efforts
As an Operations Supervisor You Bring...
- Bilingual English and Spanish required
- 1+ year of supervisory or similar leadership experience, preferably in hospitality
- Experience working independently
- Excellent computer and technology skills
- Ability to learn new systems quickly
- Valid driver's license and proof of insurance
- Strong communication, organization, and attention to detail
Why Join HotelPro...
At HotelPro, we are passionate about helping people. We operate with integrity, communicate transparently, support our communities, and invest in our Team Members' growth and success.
Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- PTO and Company Holidays
- Tuition Reimbursement
- Employee Discounts
- Career Development Opportunities
- Professional Mentorship
- Collaborative Team Environment
Equal Opportunity Employer
HotelPro is an equal opportunity employer committed to building a diverse workforce that reflects the communities we serve. We create opportunities for all individuals and make employment decisions based on qualifications, performance, and business needs, without regard to legally protected characteristics.
Apply Now!
