Allied Air Enterprises is a division of Lennox International. We bring together the collective strengths of seven comfort brands – Armstrong Air, AirEase, Concord, Ducane, Allied, Allied Commercial and Magic-Pak to give distributors and dealers the ultimate source for heating and cooling solutions. From compact residential applications to large commercial projects, Allied Aire Enterprises redefines ease-of-business through breadth of product, resources and competencies unparalleled in the market.
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
WHAT YOU'LL BE DOING:
The Technical Trainer will develop and deliver training courses for training customers or technical employees in the installation, maintenance, and repair of HVAC products.
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Develop and present quality curriculum within corporate style guide and quality controls across multiple platforms such as PowerPoint, video, hands-on in person, and virtual reality.
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Understand technical documentation such as manuals i.e., owner, installation, diagnostic and flat rate in addition to service and training bulletins.
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Work with internal departments and team members to fabricate a training lab.
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Onboard new technical trainers and distributors.
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Train staff on product updates as needed.
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Prepare training facility and lab prior to training classes.
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Liaison between sales, product marketing, service department and training.
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Assist at educational and/or industry conferences.
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Potential to travel up to 30%.
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Perform other duties as assigned.
WHAT WE ARE LOOKING FOR:
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Requires a high school diploma or an equivalent combination of education and experience. Prefer two year college degree, HVAC degree or equivalent.
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5 years’ experience installing, servicing, and troubleshooting residential and commercial (up to 50 tons) HVAC equipment or a minimum of 5-years installing, servicing onsite troubleshooting commercial HVAC equipment or a minimum of 3-years as a technical trainer. HVAC experience a plus.
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Ability to develop testing plans. Must have the ability to deal with shifting priorities and moving deadlines. Must be familiar with hand tools and test equipment and the technical aptitude to conduct basic start-up and troubleshooting. Occasionally lift up to 50 lbs.
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Proficient with Microsoft Office products including, but not limited to, Word, Excel, and Outlook, and live webinars.
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Strong oral and written communication skills.
