Location: Alpharetta, GA
Pay Rate: $17.00 per hour
Schedule: Monday–Friday, 9:00 AM–5:30 PM
Position Type: Full-Time, On-Site (Non-Remote)
Brookwood Funding LLC, a national consumer lending company, is seeking a motivated and customer-focused Customer Service Representative to join our team in Alpharetta. This is an excellent opportunity for someone looking to build a long-term career with a stable and growing company.
This is an on-site, non-remote position. No lending experience is required—we provide paid, on-the-job training. If you are dependable, enjoy helping people, possess strong communication skills, and are eager to learn, we'd love to hear from you!
-
Assist customers by phone, email, and fax.
-
Maintain accurate customer records and documentation.
-
Respond promptly to customer inquiries and provide exceptional service.
-
Resolve customer concerns and complaints professionally.
-
Manage a high volume of inbound and outbound phone calls.
-
Perform other administrative and customer service duties as assigned.
-
Excellent verbal and written communication skills.
-
Strong attention to detail and organizational skills.
-
Ability to prioritize tasks and manage time effectively.
-
Comfortable working in a fast-paced, office-based environment.
-
Basic computer and data entry skills.
-
Previous call center or customer service experience is a plus, but not required.
-
Competitive pay
-
Paid Time Off (PTO)
-
Paid vacation
-
6 paid holidays
-
Paid on-the-job training
-
Full-time, stable Monday–Friday work schedule
-
Career growth and advancement opportunities
-
Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements
We're looking for someone who is:
-
Honest and dependable
-
Motivated and eager to learn
-
Customer service oriented
-
A self-starter with a positive attitude
-
Looking for more than just a job—someone seeking a rewarding, long-term career opportunity
If you're motivated, dependable, and ready to grow with a great team, we encourage you to apply today!
