Description:
Quality and Safety Manager
Welcome to SELIT North America, a privately owned company specialized in extruded foam underlayment for the flooring industry. Our mission is simple: We hire to retire. What sets us apart is our innovative spirit, showcased in our state-of-the-art, air-conditioned manufacturing plant in Northeast Georgia. Join us to be part of a workplace that values development, creativity, and community. A career at SELIT North America isn't just a job; it's a lifelong journey in a cutting-edge and supportive environment.
As a Quality and Safety Manager, you will report to the CEO, with functional reporting to the VP Production and R&D. You will apply your technical and leadership background, acquire new skills, and contribute to the success of our team in a clean and safe environment.
Our Plant Location 112 SELIT Drive - Commerce, GA 30529
We offer an air-conditioned work environment!
Position Summary
The Quality and Safety Manager is responsible for overseeing all quality assurance, quality control, and safety programs within a manufacturing facility producing flooring underlayment products. This role ensures products meet internal specifications and customer requirements while maintaining compliance with safety regulations, managing customer quality concerns, and fostering a culture of continuous improvement.
Requirements:
Essential Duties & Responsibilities
Quality Management
- Develop, implement, and maintain quality management systems (QMS) to ensure consistent product performance.
- Establish and maintain product specifications, testing standards, and acceptance criteria.
- Oversee testing and inspection processes for underlayment products: Color consistency, Creep resistance, as well as Density, Thickness measurements, Expansion performance and Brittleness
- Analyze test data and trends to identify quality issues and drive corrective and preventive actions (CAPA).
- Lead root cause analysis and implement solutions to reduce defects and variability.
- Ensure compliance with customer requirements, internal standards, and applicable industry regulations.
- Manage documentation, including SOP’s, test procedures, and quality records.
- Manage the TDS and SDS sheets for the products
- Coordinate internal and external audits and ensure readiness at all times.
Customer Quality & Communication
- Manage and respond to customer complaints in a professional and timely manner.
- Conduct thorough investigations into customer-reported issues and provide clear, data-driven responses.
- Ensure all customer concerns are documented, tracked, and resolved within established timelines.
- Collaborate with internal teams to implement corrective actions and prevent recurrence.
- Maintain strong communication with customers to build trust and ensure satisfaction.
Safety Management
- Develop, implement, and enforce safety policies and procedures in compliance with OSHA (PSM) and other regulatory standards.
- Conduct weekly safety walks and regular safety audits, risk assessments, and hazard analyses.
- Lead incident investigations and implement corrective actions to prevent recurrence.
- Promote a strong safety culture through training, communication, and leadership.
- Ensure proper use of PPE and safe operation of equipment.
- Maintain records of safety incidents, training, and compliance documentation.
Leadership & Continuous Improvement
- Lead and mentor quality and safety team members.
- Collaborate with production, maintenance, and engineering teams to improve processes and quality.
- Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
- Monitor KPIs related to quality (scrap, rework, defects) and safety (incident rates, near misses).
- Prepare and present reports, analyses, and presentations to leadership
- Provide regular updates to leadership on performance and improvement initiatives.
Qualifications
- Bachelor’s degree in Engineering, Quality, Safety, or related field (preferred).
- 5+ years of experience in Quality and Safety management in a manufacturing environment.
- Experience with foam, polymers, or building materials (preferred but not required).
- Strong understanding of quality testing methods, including physical property testing such as density, expansion, creep, brittleness. (preferred but not required).
- Strong working knowledge of Microsoft Office, especially Excel (data analysis, reporting) and PowerPoint (presentations).
- Proven ability to professionally handle customer complaints and deliver timely, effective resolutions.
- Knowledge of OSHA regulations and workplace safety standards.
- Experience with root cause analysis and continuous improvement tools.
- Strong leadership, communication, and problem-solving skills
Certifications and Experience
- Professional certifications such as Certified Quality Manager (CQM), Certified Quality Auditor (CQA), and Certified Safety Professional (CSP) are highly desirable.
- Proven experience in a Quality Assurance and Safety role in the manufacturing industry.
- OSHA 30 Certified
- First Aid/CPR Certified
What We Offer
- Competitive fixed salary
- Discretionary bonus (paid annually)
- Contributions to company plans for medical, 401k, life insurance
- Company dental and vision plan
