We're committed to bringing passion and customer focus to the business.
Working with payers to resolve claim issues
Actively reviewing claims rejection reports and correcting any issues
Actively work any insurance denials or no pays
Researching outstanding claims >30 days in a timely manner
Reviewing claims submission for accuracy
Professionally and efficiently notifying the appropriate office staff of any issues hindering claims payment
Assisting with Carrier updates
Assisting and fee schedule updates
Identify unclean claim trends and quickly determine resolution
Swiftly documenting self-reporting on incorrect insurance payments
Submitting refunds request for any payments made in error
Submitting corrective claims for any incorrect procedures rendered
Reviewing insurance benefits for accuracy
Notifying the office of any account credits
Assist office staff with any billing and claims issues
Assist with special projects and other assignments delegated by management