Knowledge
Knowledge of general office practices and administrative procedures.
Skills
Skilled in the use of electronic data and/or word processing office equipment and software including Microsoft Office (Word, Excel, PowerPoint, Outlook, & Teams), PowerPoint and Adobe Acrobat.
Skilled in exhibiting polite and professional communication via phone, e-mail, in person and mail.
Abilities
Ability to implement administrative procedures; to interpret rules, regulations, policies, and procedures; to communicate effectively; and to provide guidance to internal and externa; stakeholders.
Ability to multi-task and meet deadlines.
Ability to interact with the agency employees and the public in a professional manner.