Ensure all employees understand ownership and compliance with all safety guidelines and drive a rigorous approach to the identification and correction of hazards, evaluation of risks, and implementation of prevention and control measures .
Ensures all required incident reporting is performed in a timely manner using the appropriate process .
Oversee the implementation of corrective measures arising from incident investigations and hazard reports.
Assists and supports the Service Center Manager in the preparation of the cost budget .
Monitor workflows throughout the Service Center to ensure timely accomplishment of service, warehouse and logistics duties .
Assists the Service Center Manager with ensuring cycle count programs are executed according to plan.
Actively anticipate and solve work-related problems .
Create a plan to effectively manage any workload changes.
Motivate employees, encourage employee growth and development .
Set clear expectations and measure results.
Communicate consistently.
Provide timely , candid feedback and hold people accountable .
Identify and initiate or obtain training required for employee success in performing duties .
Maintain confidential information pertaining to normal supervisory duties .
Administer, communicate, and promote awareness and compliance with MRC policies, procedures, and expectations to all employees, including strict enforcement of DOT and SOX compliance guidelines .
Performs assigned duties as delegated by the Service Center Manager.
Assists with the development of the annual Service Center business plans to identify service and efficiency improvements .
Supports as needed inside sales activities including quoting, sourcing materials, customer service, purchasing , inventory control, shipping and receiving, or support to sales personnel.
Shares market intelligence and sales opportunities with Regional Sales personnel.
Support regional and corporate sales resources to deliver the service required to support new business .
Identify and implement solutions to customers’ needs.
Work with Regional Sales and National Accounts to determine how to charge the customer for additional services .
Support and maintain standards that deliver service excellence .
Assist with resolutions of Accounts Receivable issues that prevent MRC Global from collecting payment for goods and services provided.
Communicate honestly and consistently to reaffirm MRC Global's reputation for ethical and dependable partnerships .
Establish a friendly and effective working relationship with customers and internal partners through in-person visits, written and verbal correspondence, and other effective interpersonal skills .
Managing confidential information appropriately, including pricing and contract information, resale costs, and expense items .
Carry out other duties within the scope, spirit, and purpose of the job.
Take reasonable care for the safety and health of yourself and others.
Report workplace hazards, injuries, or illness es immediately .
