The Preferred Vendor Coordinator supports the successful execution, adoption, and ongoing performance of the Preferred Vendor Program across multiple markets. Working closely with the Preferred Vendor Manager, this role provides operational, compliance, communication, and administrative support to ensure consistent program implementation and vendor engagement. The coordinator serves as a key liaison between onsite teams, preferred vendors, and strategic program partners, helping to drive program adoption, monitor compliance requirements, coordinate communications and training initiatives, and support continuous improvement efforts. This position requires strong organizational skills, attention to detail, excellent communication abilities, and the capacity to manage multiple priorities in a fast-paced environment while delivering exceptional service and support to internal and external stakeholders.
RESPONSIBILITIES
Operational Support
Support the Preferred Vendor Manager in timely, successful implementation of day-to-day program activities.
Support execution of the Preferred Vendor Program launch calendar, including pre-launch planning, rollout coordination, and post-launch follow-up action items.
Partner with the Preferred Vendor Manager to track, monitor, and report on program KPIs, adoption of metrics and operational performance.
Compliance (COI) & Vendor Management Support
Serve as the primary point of contact for basic program and compliance inquiries from onsite teams regarding compliance and the Vendor Management program.
Monitor vendor compliance documentation and requirements, including W-9 documentation, contracts, Certificates of Insurance (COIs), hold harmless agreements and waivers.
Program Communication & Coordination
Coordinate and assist with the deployment of Preferred Vendor communications, meetings, training, and events.
Assist with planning, logistics and execution of in-person meetings, vendor events, training sessions, and leadership presentations.
Continuous Improvement & Program Performance
Monitor and track performance to support a data-driven program and continuous improvement.
REQUIREMENTS
2–4 years of experience in vendor management, operations coordination, compliance administration, procurement support or related field.
Excellent written and verbal communication skills with strong customer service orientation.
Experience working cross-functionally with operations teams, vendors, and external partners.
Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint and Outlook; experience with vendor management or procurement platforms preferred.
Ability to work independently while collaborating effectively in a fast-paced, evolving environment.
PHYSICAL REQUIREMENTS
The physical requirements can vary, but generally, they may include:
Lifting: Occasionally lift, carry, push, or pull materials weighing up to 15 pounds, including training materials, presentation supplies, files, and event-related materials.
Working conditions: Primarily performed in a professional office environment with a combination of in-office and virtual interactions. Frequent interaction with internal teams, vendors, and external partners in a fast-paced environment.
Extended Sitting or Standing: Ability to remain seated for extended periods while working at a computer, attending virtual meetings, and performing administrative functions. Occasional standing for presentations, training sessions, meetings, and special events.
Manual Dexterity: Frequent use of computers, keyboards, telephones, and other office equipment. Ability to prepare reports, presentations, correspondence, and maintain electronic records with accuracy.
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager.
WHAT WE OFFER:
- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Support programs, including Employee Assistance Program and Calm Health
- Optional benefits including short- and long-term disability, life insurance, and pet insurance
- Most importantly, a caring team who is dedicated to your success!
