Job Title: Operations Manager- Falls Church Location
Company: College Hunks Hauling Junk and Moving Falls Church VA
Location: Falls Church VA, 2nd location
Job Type: Full-Time
Salary: $50,000 – $65,000 per year (based on experience)
Benefits: performance bonuses
We are seeking a highly organized and results-driven Operations Manager to oversee daily operations and drive efficiency, profitability, and team performance. The ideal candidate is a strong leader who thrives in a fast-paced environment, excels at problem-solving, and is committed to delivering exceptional customer service.
This position plays a critical role in managing crews, coordinating logistics, maintaining compliance, and ensuring operational excellence.
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Oversee daily field operations and scheduling
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Manage dispatch, routing, and job assignments
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Supervise and develop team members, including crew leaders and office staff
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Monitor KPIs, labor costs, and job profitability
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Ensure compliance with DOT, DMV, and company policies
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Maintain fleet, equipment, and inventory oversight
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Handle customer escalations and ensure high satisfaction ratings
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Collaborate with sales and estimating teams to optimize scheduling and revenue
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Implement process improvements to increase efficiency and reduce costs
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Assist with hiring, onboarding, and performance management
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3+ years of operations or logistics management experience (moving industry preferred)
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Strong leadership and team management skills
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Experience with scheduling software and CRM systems
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Knowledge of DOT regulations and fleet management (preferred)
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Excellent communication and organizational skills
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Ability to work under pressure and manage multiple priorities
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Valid driver’s license required
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Experience in the moving, transportation, or home services industry
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Budget management experience
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Bilingual (Spanish) is a plus
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Competitive salary + performance bonuses
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Growth opportunities within a growing company
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Supportive leadership environment
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1 Week Vacation after 1 year
Submit your resume through Indeed with a brief description of your leadership experience and why you’d be a strong fit for our team.