Job description:
Responsibilities:
-
In the absence of the Director and/or Assistant, the Supervisor will assume the administrative, financial and operating aspects of the hotel for the Engineering department
-
Maintain a warm and friendly demeanor at all times
-
Must be able to multitask and prioritize departmental functions to meet deadlines
-
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
-
Attend all hotel required meetings and trainings
-
Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel
-
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
-
Comply with Company Standards and regulations to encourage safe and efficient hotel operations
-
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
-
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
-
Must be able to show initiative, including anticipating guest or operational needs
-
Perform other duties as requested by management
-
Assist in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair
-
Ensure that the hotel is in compliance with all local, state and federal laws
-
Supervise the Engineers and ensure they are properly trained in the customer service program, standard operating procedures and loss prevention standards
-
Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner
-
Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards
-
Assist as necessary with special projects and renovations
-
Repair and program hotel electronic lock system
-
Assist in scheduling preventive maintenance tasks
About Marriott Phoenix Resort Tempe at the Buttes:
This resort offers breathtaking valley views, over 40,000 square feet of versatile indoor and outdoor event spaces, and 353 newly renovated guest rooms. Our diverse dining outlets include the award-winning Top of The Rock restaurant, celebrated for its excellence with multiple diner’s choice awards.
