Start Club Corp partners with organizations to develop strategic marketing initiatives that strengthen brands, engage audiences, and support sustainable growth.
We are seeking a customer-focused Client Account Representative to build strong client relationships and provide outstanding account support. This role is ideal for individuals who enjoy helping customers, maintaining professional relationships, and contributing to a positive customer experience.
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Build and maintain positive relationships with clients.
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Assist clients with account-related questions and service requests.
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Provide accurate information about products and services.
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Understand client needs and recommend appropriate solutions.
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Resolve routine client concerns in a professional and timely manner.
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Support client satisfaction and account retention initiatives.
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Collaborate with team members to achieve service objectives.
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Follow company policies and customer service standards.
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Participate in ongoing training and professional development.
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High school diploma or equivalent required.
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Strong communication and interpersonal skills.
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Excellent customer service and relationship-building abilities.
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Positive attitude and professional demeanor.
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Strong organizational and multitasking skills.
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Ability to work independently and as part of a team.
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Reliable, adaptable, and detail-oriented.
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Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.
