JOB
This position typically performs basic administrative tasks; and deals courteously and effectively with fellow employees and citizens.
ESSENTIAL JOB FUNCTIONS:
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Assists property owners in the completion of forms related to real property taxation; changing addresses; scanning documents and collecting/receipting monies.
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Coordinates activities and/or provides administrative support for the department which requires an understanding of complex processes, data, and/or operations of the department.
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Performs administrative duties including basic typing, scanning, creating files, filing, answering telephones, taking messages, copying, computer operation, data entry and review, bookkeeping, and applying complex statutes and/or regulations.
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Creates and/or maintains associated documents and databases, arranges/coordinates meetings, special events.
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Updates supervisor of critical issues/events.
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Assists the public by providing customer service and handling citizen complaints.
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Assists employees with clerical needs.
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Takes precise messages and ensures prompt delivery to appropriate staff.
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Prepares documents, files, lists, certificates, etc.
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Prepares and sorts incoming and outgoing mail.
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Performs other duties as assigned.
EXAMPLE OF DUTIES
- High School diploma or equivalent;
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Four (4) years of related administrative experience;
Special Requirements:
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Data Entry/Basic Skills score of 77 is required for this position;
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Word score of 55 and Excel score of 50 required for this position;
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Knowledge of real estate paralegal, title abstractor or real estate researcher preferred;
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Knowledge of application review and processing with the ability to apply complex statutes and/or regulations as required;
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Departmental testing may be administered during interview;
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A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file.
Knowledge, Skills and Abilities:
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Knowledge of personal computers, including Word and Excel.
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Skill in clerical tasks including filing, customer service, math, data entry and correct grammar usage.
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Skill in the use of general office equipment.
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Ability to accept payments.
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Ability to multi-task, handle stressful situations and meet deadlines.
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Ability to be detail oriented and very accurate with financial transactions.
SUPPLEMENTAL INFORMATION The work is regularly performed in a relatively safe, secure and stable work environment. Thirty-seven and one half (37.5) hours per week. Normal operating hours are Monday through Friday 9:00am until 5:00pm with the ability to work flexible hours when necessary. Scheduled hours/days, job location, duties and any other information contained herein is subject to change. May be required to work extra hours and to perform extra or different duties during emergency situations.
