The agency may authorize the selected candidate to telecommute on a hybrid schedule. The agency may terminate or modify the telecommuting agreement at any time.
The Personnel Cabinet offers a great opportunity to work with and serve state agencies, employees, and citizens across the Commonwealth of Kentucky. The Personnel Cabinet's mission is to provide leadership and guidance to attract, develop, motivate, and retain a talented, diverse workforce that provides outstanding service to state agencies and citizens of the Commonwealth; foster an understanding of and adherence to legal requirements; and create a positive and inclusive work environment that supports the holistic well-being of all employees.
The Office of Employee Relations (OER) provides leadership and support to other state agencies through the coordination of variety of different programs and services including oversight of the Kentucky Employee Mediation Program (KEMP), workers compensation, the return-to-work program, employee assistance, and employee recognition.
OER is seeking a Benefits Specialist in the Worker’s Compensation Branch who will provide direct agency support with completing First Report of Injuries and respond to inquiries from agency staff, employees, medical providers, and staff from the Third-Party Administrator.
Essential responsibilities may include, but are not limited to:
- Communicate with agency representative or employee on inquiries regarding workers’ compensation process.
- Provide requesting party pertinent sections of the workers’ compensation law as well as other procedural information.
- Answer questions regarding the website as well as pertinent forms.
- Receive, review, and process First Report of Injury forms and ensure all information is received for a complete report. Contact agency if additional information is needed.
- Assist with processing Temporary Total Disability (TTD) checks.
- Work with stakeholders to receive various required notifications and reports.
- Provide required information related to wage statement requests and attorney requests.
Preferred skills and abilities:
- Strong written and verbal communication skills
- Attention to detail and analytical skills are essential
- Possesses a high level of integrity and personal accountability
- Works as part of a team and offers problem solving solutions
- Strong multi-tasking abilities
