Purpose of Baton Rouge Conservatory
To provide nurturing, supportive, and personalized music instruction to students of all ages. To empower our community with tools for self-expression. To create an environment which is positive and rewarding for our team and students alike.
Purpose of Role
We are looking for an exceptional and devoted Admin/Greeterwho is committed to making a positive difference in people’s lives—someone who is responsible, extremely reliable and organized, self motivated, an outstanding communicator, and a dedicated team player.
You will make the studio feel welcoming and full of life, supporting the director’s vision for the studio by
- ensuring the day to day operations of the studio are on track and running smoothly
- providing excellent customer experience
- ensuring projects are running efficiently and on time
- communicating with the whole team to ensure they can focus delivering an outstanding education
Main areas of responsibility will be
Administration:
- Ensure all internal operations run smoothly and to schedule while keeping the entire team calm and in the loop with all details.
- Manage email inbox and respond in an accurate, friendly, and timely manner, communicating with a cheerful warmth that magnetizes people to the studio.
- Manage billing and payment processing as well as payroll, resolving issues efficiently while preserving retention.
- Follow detailed procedures for tasks such as answering inquiries and enrolling students. May involve alphabetizing, spreadsheets, and use of our email broadcast app.
- Answer questions relating to our programs with the intention of enrolling prospective students into the studio community.
- Keep the studio calendar up to date and accurate on a daily basis, ensuring that all requests are scheduled according to scheduling parameters and team availability.
Relationships:
- Delight students and exceed expectations with above and beyond service and communication. Your warm, relaxed tone makes everyone feel at home.
- Keep open communication with team members, supporting and caring for them to ensure they can focus on what they do best: deliver an outstanding education.
- Connect with past, present, and future students and other visitors face-to-face, over the phone, by physical mail, and digitally, creating a fulfilling experience for everyone.
- Curate and schedule social media posts, complete Canva projects, send video check-ins, and solicit reviews
Facilities:
- Open and close the building, check the bathrooms, empty the garbage, keep the diffusers running, monitor facilities and report any disruptions, keep appointments with technicians.
- Coordinate event details including venue sourcing, team liaison, and promotion with complete accuracy to optimize engagement.
- Assist during student promotional intakes as well as facilitate a beautiful onboarding experience for new students to turbocharge our reputation as the destination studio.
Required Skills:
- Exceptional interpersonal and communication skills (written and verbal)
- Attention to detail
- Organizational skills
- Confidentiality
- Fast learner
- Conflict resolution skills
- Problem-solving skills
- Patience, compassion and empathy
- Initiative
- Facility with spreadsheets, digital calendars, and Canva
Additional Skills:
- Spanish language competency
- Lift up to 20lbs
In summary, we are looking for someone with a friendly personality, sense of responsibility, and growth mindset to administer this delightful, rewarding, thriving community music school.
Must be able to work weeknights and weekends.
Join us at Baton Rouge Conservatory, where your enthusiasm for organization meets your passion for supporting creative endeavors. Be part of a vibrant team dedicated to fostering harmony within our studio environment!
Pay: $13.00 - $20.00 per hour
Work Location: In person
