FOR IMMEDIATE DETAILS about this position, please feel free to contact ANY of US and REFERENCE the JOB#:
Recruiting Contacts:
Kiana Arevalo (949) 991-8285 //
[email protected]
Sumit Kumar (469) 935-4505 //
[email protected]
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- - We will NOT accept 3rd Party (C2C) Contractors - -
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JOB DETAILS:
Position: Customer Service Rep (CSR) or Operator
JOB REF#: 44820 - 66089
Duration: 5+ Months (On-Going Contract)
Location: ONSITE - Knoxville, TN 37914
Pay Rate: $19.00 (W2 only)
- - This role is 100% ONSITE (LOCAL CANDIDATES ONLY)- -
This is a long-term contract opportunity with the potential for extension based on performance
OVERNIGHT SHIFT:
Tuesday - Thursday from 10:00 PM to 7:30 AM
Friday from 10:30 PM to 7:30 AM
Transportation Technician will work indoors and on-site in a control room environment to monitor roadways via closed circuit cameras (CCTV) and to ensure the safe and efficient movement of traffic. They will be tasked with managing scheduled and unscheduled traffic incidents, and dispatching responders accordingly by utilizing Intelligent Transportation Systems devices.
Responsibilities include:
Identify the more complex issues and defer those to a supervisor.
Operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
Monitor roadways via traffic surveillance cameras and detection systems.
Monitor all traffic devices and computer equipment associated with the system.
Maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
Become familiar with the roadways and to understand the purpose and location of traffic devices.
Communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
REQUIRED SKILLS/EXPERIENCE:
- - MUST BE ABLE TO INTERVIEW ONSITE - -
Must have professional experience as a Customer Service Representative (CSR), Operator/Dispatch or worked in a Call Center.
Experience contributing within a team environment
Solid communication skills
Basic computer knowledge
Operational knowledge of MS Office and MS Outlook
OTHER REQUIREMENTS:
Must have a valid driver's license and reliable transportation
Must be able to pass a drug test and criminal background check
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Calance Consultant Benefits Offerings:
- EPO/PPO Medical Plans
- HMO/PPO Dental programs
- Vision - VSP (Vision Plan Summary)
- 401K Retirement vesting program (VOYA)
- Paid Bi-Weekly/Direct Deposit
- Flex Spending Plan
- Voluntary Life, AD&D, STD or LTD plans
