Pay: $20.00–$23.00 per hour
Job Description:
The Scheduling Coordinator is responsible for ensuring all client shifts are consistently staffed by managing caregiver schedules and coordinating real-time coverage. This role focuses on matching caregivers to clients based on skillset, availability, and compatibility while maintaining flexibility to respond to call-outs, schedule changes, and urgent staffing needs.
The Scheduling Coordinator builds and maintains weekly schedules, communicates updates with caregivers and clients, and works to ensure continuity of care. This position plays a critical role in delivering a reliable and high-quality client experience by minimizing gaps in coverage and optimizing caregiver utilization.
The ideal candidate is highly organized, solution-oriented, and thrives in a fast-paced environment. They are able to think quickly, communicate clearly, and solve problems under pressure while managing multiple priorities.
Responsibilities:
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Build and maintain weekly caregiver schedules
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Match caregivers to clients based on skills, availability, and needs
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Respond to call-outs, no-shows, and last-minute changes
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Secure shift coverage quickly to avoid gaps in care
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Communicate schedule updates with caregivers and clients
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Maintain accurate and up-to-date scheduling records
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Monitor coverage, overtime, and caregiver utilization
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Coordinate with recruiting team on staffing needs
Qualifications:
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2+ years of scheduling, dispatch, or coordination experience
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Strong organizational and time management skills
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Ability to multitask in a fast-paced environment
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Excellent communication and problem-solving abilities
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Experience with Google Suite and scheduling software
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Healthcare or home care experience preferred
Schedule: Full-time, Monday–Friday with on-call rotation
Benefits: Health, dental, vision, PTO, and performance-based incentives
