Job Title: Practice Assistant
Pay: $22–$24/hour
Location: Lexington MA
Contract Length: 13+ weeks
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Position Overview:
Seeking a reliable and professional Practice Assistant. This role will primarily support the phone room, assisting patients and coordinating with staff to ensure smooth daily operations.
Key Responsibilities:
Handle high-volume inbound and outbound calls in a phone room setting
Provide excellent customer service to patients
Assist with scheduling, inquiries, and general administrative support
Support front desk operations as needed (check-in/check-out)
Collaborate with a team of 2–3 staff members
Qualifications:
Experience with EPIC (required)
Bilingual in English and Spanish strongly preferred
Strong communication and organizational skills
Ability to work in a fast-paced environment
Additional Requirements:
Must be available for in-person or virtual interviews
Reliable transportation required
Strong attendance and punctuality
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