Job Summary
The Executive Housekeeper Assistant supports the housekeeping department in maintaining the cleanliness, appearance, and overall guest satisfaction standards of a 54-room limited service hotel. This position works closely with the Executive Housekeeper and hotel management to ensure guest rooms and public areas meet IHG brand standards, while creating a welcoming environment for guests and team members while using the IHG Way of Clean 5-S Cleaning Program.
This role is ideal for someone who is dependable, detail-oriented, organized, and comfortable co-leading a small housekeeping team in a fast-paced hotel environment.
Duties/Responsibilities
- Assist with daily housekeeping operations and room inspections.
- Help supervise and support housekeeping staff.
- Ensure guest rooms, laundry areas, hallways, and public spaces are clean and properly stocked.
- Train new housekeeping employees on hotel standards and procedures.
- Monitor linen, towels, guest supplies, and cleaning inventory.
- Assist with scheduling and assigning daily boards as needed.
- Respond to guest requests and housekeeping-related concerns promptly and professionally.
- Report maintenance issues and follow up as needed.
- Help maintain cleanliness scores and guest satisfaction goals.
- Step into housekeeping duties as needed during busy periods, which includes assisting with laundry and/or cleaning rooms.
Requirements
- Hotel housekeeping experience.
- Supervisory or leadership experience preferred but not necessarily required.
- Strong attention to detail and organizational skills.
- Reliable attendance and positive attitude.
- Ability to work independently and as part of a team.
- Ability to lift, push, pull, and carry up to 25 pounds.
- Ability to stand and walk for extended periods.
This role is perfect for motivated individuals passionate about maintaining high standards of cleanliness while leading a dedicated team. Join us to make a tangible difference in our guests’ experiences through your expertise in housekeeping management!
Pay: $14.75 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
