We are hiring for a Tour Guiding position at Global Wildlife Center, one of the largest free roaming animal preserves in the nation! This is a physically demanding job and requires working in all elements throughout the year. Exceptional customer service skills are a must.
Our Tour Guides perform a variety of tasks. They will be expected to:
- Conduct guided tours for individuals or groups, ensuring an enjoyable and educational experience.
- Engage with guests through effective public speaking and storytelling techniques.
- Manage time effectively to adhere to tour schedules while allowing for guest interaction.
- Address questions and provide additional information as needed to enhance the tour experience.
- Ensure the safety and comfort of all participants during tours.
- Maintain a positive attitude and provide excellent customer service throughout the tour.
- Perform physical work such as picking up heavy feed bags and buckets, using a blower, keeping our visitor center clean, etc.
- All Tour Guides are cross trained in Box Office and Gift Shop.
Requirements
- Strong leadership qualities with the ability to guide groups confidently and responsibly
- Outstanding customer service orientation with a friendly, approachable demeanor
- Effective communication skills tailored to different audiences and situations
- Proven experience in teaching or explaining complex topics in an engaging manner
- Exceptional time management skills to ensure tours start and end punctually
- Ability to work outdoors or in various environments, standing or walking for extended periods
- Previous experience as a tour guide or in hospitality, education, or customer service is preferred but not mandatory
Join us in creating unforgettable experiences for our guests as a Tour Guide!
Job Types: Full-time, Part-time, Seasonal
Pay: From $14.00 per hour
Application Question(s):
- What makes you feel you’d be a great fit for the Tour Guide position at Global Wildlife Center?
- Global Wildlife Center is open 7 days a week. This role requires flexibility to start between 8 and 9 AM and finish when tasks are done, typically 4–6 PM. What days are you available?
Work Location: In person
