At Education Management Solutions, we merge essential information across environments, helping organizations align performance and capabilities between education, training, and active provider care.
EMS solutions seamlessly connect and analyze competency-based performance data for curriculum assessment and student performance tracking. Additionally, our open architecture removes silos across OEM hardware, simulation training tools, video conferencing, learning management systems, and external data sources for reporting.
Fusing performance observations and measurements across immersive reality, hands-on education, and classroom instruction; EMS provides a comprehensive learning backbone that elevates the discipline of healthcare anytime, anywhere.
Qualifications:
Are you a relationship-builder who thrives on growing existing partnerships and uncovering new opportunities within key accounts? Do you enjoy owning a book of business, driving strategic growth, and delivering meaningful solutions to your clients? Education Management Solutions (EMS) is looking for a dynamic Strategic Account Manager to lead retention and expansion across our most important customers.
This is your opportunity to join a mission-driven organization focused on advancing healthcare education through innovative simulation technology. You’ll play a critical role on our Sales team, partnering with healthcare systems and academic institutions to strengthen relationships, expand our footprint, and deliver solutions that make a real impact.
What You’ll Do
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Own your accounts: Manage, retain, and grow a portfolio of strategic customers through renewals, upsell, and cross-sell initiatives
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Drive revenue: Meet or exceed quarterly sales targets and performance metrics
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Build relationships: Develop trusted partnerships with executive stakeholders and key decision-makers
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Think strategically: Create and execute account plans aligned to customer goals and long-term success
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Be a solutions expert: Present EMS products and deliver tailored demos that align to client needs and use cases
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Expand opportunities: Identify new areas for growth within existing accounts and drive expansion efforts
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Close with confidence: Lead opportunities through the full sales cycle from discovery to close
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Collaborate: Partner with Customer Success, Marketing, Product, and Operations to ensure a seamless customer experience
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Stay organized: Maintain accurate pipeline, forecasting, and account activity in Salesforce
Key Responsibilities
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Develop and deliver compelling sales presentations, proposals, and business cases
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Build and manage a robust pipeline with clear visibility into account activity
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Maintain accurate forecasting and reporting within Salesforce
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Support client engagement initiatives including onsite demonstrations, workshops, and events
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Represent EMS at industry conferences, trade shows, and customer engagements
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Contribute to ongoing improvements in sales strategy and go-to-market execution
What You Bring
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Bachelor’s degree or equivalent experience
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5–7+ years of experience in account management, sales, or business development
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Proven success in retaining and growing customer accounts
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Experience managing complex, enterprise-level relationships
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Strong consultative selling and negotiation skills
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Excellent communication, presentation, and interpersonal skills
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CRM proficiency (Salesforce preferred)
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Highly organized, self-motivated, and results-driven
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Willingness and ability to travel up to 50–75%
Why EMS?
At EMS, we don’t just sell solutions, we help shape the future of healthcare education. Our team is driven by innovation, collaboration, and a shared commitment to improving outcomes through technology. If you’re looking to make an impact while growing your career, you’ll find it here.
Ready to make your mark?
Apply now and help us shape the future of healthcare education
