Field Collections Representative
Sunwave Energy is seeking a Field Collections Representative to join our team.
Responsibilities:
Visit customers at their residences to discuss delinquent loan accounts.
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Deliver payment reminders and explain available payment options.
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Maintain professional and courteous communication with customers.
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Document customer interactions and report findings to management.
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Coordinate with lenders, customer service, and internal departments to resolve account issues.
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Follow all company policies and applicable state and federal regulations.
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Requirements:
Valid Florida Driver’s License and reliable transportation.
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Strong communication and negotiation skills.
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Ability to work independently and manage a daily route.
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Professional appearance and demeanor.
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Bilingual (English/Spanish).
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Previous experience in collections, customer service, sales, or field inspections is a plus.
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Compensation:
Competitive base pay.
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Mileage reimbursement.
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Performance-based incentives.
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Location: Central Florida
If you are organized, professional, and comfortable working directly with customers in the field, we would like to hear from you.