Excited to Meet You….
We are seeking a passionate, experienced Nail Spa Receptionist/ Front Desk Advisor to lead customer service operations of our non-toxic nail salon which is the #1 best & most rated with close to 3,000 reviews on google at 4.9 Stars. This is a unique opportunity for a driven individual who thrives in a high-end, drama-free environment and has a genuine love for beauty, wellness, and team success.
What Makes Us Different:
- Health-Conscious & Luxury Focused: Our salon is proudly non-toxic, using only the highest-quality products made in the USA.
- Drama-Free Workplace: Thanks to our guaranteed pay plans, our nail technician team is stable, professional, and focused—no drama here.
- High-End Clientele: Our curated service menu attracts discerning clients who are generous tippers—our techs consistently earn among the highest tip incomes in the area.
- State-of-the-Art Facility: Be the first to manage a brand-new salon equipped with the latest technology and designed for a superior guest and staff experience.
Key Responsibilities:
- Oversee daily salon customer service operations to ensure smooth, efficient, and exceptional service delivery.
- Lead, inspire, and manage teamwork for customers creating salon relationship prioritizing client satisfaction.
- Uphold our non-toxic product standards and ensure compliance with safety and sanitation protocols.
- Manage retail inventory and coordinate with vendors for product selection and reorders.
- Handle client concerns with professionalism and ensure every guest leaves delighted.
- Monitor performance metrics and work toward continuous improvement in service quality, revenue, and team culture.
Qualifications:
- Proven experience in customer service (minimum 1 year preferred).
- Strong understanding of beauty trends and customer service operations.
- Excellent leadership, communication, and organizational skills.
- Commitment to outstanding client service and a team-first attitude.
- Familiarity with salon POS systems and basic financial oversight a plus.
If you’re a proactive leader ready to take charge of a high-potential, non-toxic nail spa where both clients and technicians thrive—we’d love to meet you
As a test to ensure you actually read this in full, the only applicants who answers the questionnaire in this google form link https://forms.gle/vpt2zq8h9U23peNZ8 will be then be considered for an interview via zoom. Thank You!
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
