The Role, Straight Up
Cash flow drives everything. You will own the process of collecting outstanding balances from insurance carriers, clients, and partners. You are not a passive follow-up clerk. You track, push, resolve, and close.
If you like turning chaos into order and getting results where others stall, this fits.
What you’ll do
- Own aging receivables from first touch to resolution
- Follow up on unpaid invoices with urgency and precision
- Work with insurance adjusters, customers, and internal teams to remove payment barriers
- Review job files and spot billing gaps or documentation issues
- Coordinate with project managers and accounting to correct discrepancies
- Negotiate payment terms while protecting company margins
- Keep clean, accurate notes in CRM and accounting systems
- Report on collection status, risks, and wins
What you need
- Experience in collections, AR, billing, or a related role (restoration industry a plus, not required)
- Strong phone presence, you are direct, professional, and persistent
- Thick skin and good judgment under pressure
- High attention to detail, errors cost money
- Comfortable reading invoices, contracts, and insurance paperwork
- Basic tech fluency (CRM systems, spreadsheets, accounting tools)
- Ability to manage multiple accounts without losing momentum
- Problem-solving mindset, you find a path forward instead of waiting
What sets you apart
- Experience with water mitigation, restoration, or construction billing
- Familiarity with insurance claims processes
- Proven track record reducing aging receivables
- You follow through, consistently
What you get
- A consistent schedule
- A team that moves fast and expects the same from you
- Clear impact, your work directly improves cash flow and growth
Reality check
- You will deal with non-responsive payers
- You will chase details across multiple stakeholders
- You will need persistence without burning relationships
If that sounds like friction, this is not your role. If it sounds like a challenge, apply.
Next step:
Send your resume and a short note explaining how you’ve handled a difficult collection or recovered a stalled payment.
Pay: From $25.00 per hour
Benefits:
Work Location: In person
