Overview
Join our dynamic hospitality team as a Housekeeping Supervisor, where you'll lead and inspire our dedicated housekeeping staff to deliver exceptional cleanliness and guest satisfaction. In this energetic role, you will oversee daily operations, ensure adherence to sanitation and safety standards, and foster a positive work environment that promotes teamwork and excellence. Your leadership will be vital in maintaining the highest standards of cleanliness, organization, and customer service within our hotel. This position offers an exciting opportunity to manage a talented team while ensuring our guests enjoy a pristine and welcoming environment.
Responsibilities
- Supervise and coordinate daily housekeeping activities, including cleaning, laundry, and sanitation tasks, ensuring all rooms and public areas meet quality standards.
- Lead, motivate, and train housekeeping staff to uphold cleanliness protocols, safety regulations, and customer service excellence.
- Monitor inventory levels of cleaning supplies, linens, and custodial equipment; place orders as needed to maintain operational efficiency.
- Conduct regular inspections of guest rooms, corridors, public spaces, and back-of-house areas to ensure compliance with sanitation and safety standards.
- Implement and enforce safety procedures related to industrial cleaning, chemical handling, and equipment use to protect staff and guests.
- Manage staff schedules, assign tasks effectively, and oversee team performance through coaching and feedback sessions.
- Collaborate with hotel management to address guest concerns promptly, ensuring a high level of satisfaction through superior cleanliness and service.
Skills
- Proven experience in cleaning, custodial work, or janitorial services within a hospitality or commercial setting.
- Strong supervisory skills with demonstrated ability in team management and staff supervision.
- Knowledge of industrial cleaning techniques, sanitation practices, and safety regulations applicable to hotel environments.
- Excellent communication skills for managerial communication with staff and guest service interactions.
- Experience in managing laundry operations alongside general housekeeping duties.
- Leadership qualities that inspire teamwork, accountability, and continuous improvement.
- Familiarity with hotel operations, hospitality standards, and management principles related to housekeeping management.
Join us in creating memorable stays by leading a dedicated team committed to cleanliness excellence!
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
