We are Emerald Edge, an authorized partner to AT&T, and we’re expanding our reach within the Charlotte area. We’re looking for a Sales Team Member-AT&T to support customers with reliable, high-speed fiber connectivity. In this role, the Sales Team Member helps households understand their service options and ensures they receive the level of performance and reliability needed for work, streaming, and everyday life.
As a Sales Team Member, you will guide customers through the benefits of true fiber technology, recommend services and products that meet their needs, assist with account setup and service selections, and help upsell the right AT&T products for them. This position focuses on clear communication, professional customer support, and ensuring each household receives the full value of AT&T Fiber’s advanced network capabilities.
Core Functions of the Sales Team Member
- Engage directly with residential customers in designated local neighborhoods to introduce and upsell AT&T Fiber services
- Conduct in-person conversations with households to assess connectivity needs and recommend appropriate AT&T Fiber plans
- Assist customers with service selection, account setup, and upgrades while ensuring a smooth and professional experience
- Educate residents on the benefits of fiber technology, including speed, reliability, and value for everyday household use
- Maintain a professional, customer-focused approach while representing the AT&T brand in residential settings
Education & Experience Needed for the Sales Team Member
- High school diploma or GED required; no further education required
- Experience in customer support or sales
- Strong communication skills with the ability to clearly present AT&T Fiber solutions and motivate customer adoption.
- Proficiency in CRM platforms, POS systems, and reporting tools to track accounts, document interactions, and streamline operations.
Pay: $900.00 - $1,350.00 per week
Work Location: In person
