ABOUT HRM ENTERPRISES
Since 1939, HRM Enterprises, Inc. has grown from a small family-owned business into a diverse group of companies with a shared purpose: to serve others with integrity and excellence.
Our family of businesses includes Hartville Hardware & Lumber, the nation's largest independently owned hardware store; Hartville Kitchen, known for its homestyle meals, bakery, and 500-seat entertainment venue; The Shop at Hartville Kitchen, with 25,000 square feet of retail space, and the Hartville MarketPlace & Flea Market, the largest indoor/outdoor market of its kind in the country. Together, these businesses make our Hartville campus a destination for guests searching for quality, community, and connection.
Beyond the Hartville campus, HRM Enterprises is the parent company to Hartville Hardware in Middlefield, Hartville Contractors Supply, Top Advantage Surfaces, Lehman's, HRM Fulfillment Center, Go & Glow Car Wash, and Coshocton Lumber Company. Across all locations, over 900 team members serve with purpose each day.
At HRM Enterprises, our approach is simple: treat others the way you'd want to be treated. This belief shapes how we serve our guests and how we care for each other. We're committed to being the best place to work by offering Sundays off, family-friendly hours, competitive benefits, and meaningful perks like team events, milestone celebrations, and team member discounts. We also invest in growth through training and professional development opportunities that enable our team to thrive at work and in their community.
If you value hard work, hospitality, and providing for others, we invite you to explore our openings and find your place with us.
POSITION OVERVIEW
Now hiring in Middlefield! Hartville Hardware's Middlefield location has been proudly serving the community since September 2024 — and we are continuing to grow our team.
As a Sales Team Member covering Hardware, Electrical, Plumbing, and Paint, you will play a key role in helping customers tackle their home improvement and repair projects. You will provide expert product recommendations, answer technical questions, and ensure customers walk away with exactly what they need. The ideal candidate is knowledgeable, customer-focused, and genuinely enjoys helping people find solutions.
WHAT YOU WILL DO
CUSTOMER SERVICE & SALES
Assist customers in selecting the right hardware, electrical, plumbing, and paint products for their specific projects
Provide basic to advanced advice on product usage, installation, and maintenance
Build positive relationships with customers through exceptional, knowledgeable service
Resolve customer questions and concerns professionally and in a timely manner
PRODUCT KNOWLEDGE & SUPPORT
Understand and confidently explain the features, benefits, and applications of products across all four departments
Guide customers in selecting the correct materials for repairs, renovations, and DIY projects
Offer hands-on troubleshooting assistance for common home improvement challenges
Stay current on new products, promotions, and department changes
MERCHANDISING & DEPARTMENT UPKEEP
Ensure products are well-stocked, correctly labeled, and attractively displayed at all times
Keep work areas clean, organized, and safe for both customers and team members
Assist with restocking and inventory management as needed
TEAM COLLABORATION & STORE OPERATIONS
Work closely with teammates to provide a seamless shopping experience across departments
Follow all store policies and safety guidelines while handling products and assisting customers
Participate in promotional events, sales initiatives, and product training sessions
